Requests for quotes are posted without any verification of or charge to the "requester". Sending a quote costs $9-$18 in my category.
After talking to a couple of the people who I quoted a fee to, I discovered they were just fishing for information and had no intention of hiring anyone for the work, at least not in the near future. I also realized some were contractors just establishing their budgets.
I sent 9 quotes for professional services, most of which I never heard from and never received any contact information for. I sent out requests for more information and never got replies, then Thumbtack started charging the regular quote fee just for the more information requests, which never had a reply anyway. A lot of the requests also looked "fishy" and repetitive so I did not quote those.
This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Thumbtack. The most disappointing about quote request from Thumbtack was no accountability, no results and lost money , but reviewer liked concept. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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