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1.3

Had David Bautista of Tile Kings come to my home to replace 2 cracked ceramic tiles in my bathroom. Tiles were replaced and in order to match the grout he recommended that the entire floor be re-grouted.

Re-grout consisted of a layer of grout over existing grout. I let it dry overnight and when I cleaned the floor in the morning I discovered two tiles next to the repaired tiles now had hairline cracks in them. I called David to let him know that when he replaced the original two, he cracked two more. He told me they were already cracked.

I asked if they were already cracked, why didn't he tell me and have those replaced also. He had no answer for that. I would not let him back to repair the two he cracked because of his dishonesty. Any reputable tile person would have pointed the tiles out if it were true.

I know for a fact only the two replaced were cracked. Plus the grout around the two that he replaced is so much lower than the rest of the grout.

Very poor job and dishonest to boot. Will not use Thumbtack for any recommendations again.

Reason of review: Dishonest Tile worker.

Monetary Loss: $150.

Preferred solution: Price reduction.

Thumbtack Cons: Poor job, Dishonest tile worker.

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