Livermore, California
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Not resolved

I own a junk hauling company and use thumbtack to send quotes to customers. On their website it states that "junk removal" cost 2 credits. I have sent serveral quotes out which i was charged 3 credits. Beware of this. Check out how much credit your business category cost and check the quote price befor you send.

Also i used to purchase 60 credits for $84.99 now they went and changed it to 50 credits for $103.99 again whats with these sudden changes without warning?

I contacted thumbtack via email and they can not give me an answer. They ask for all my account information even address and phone number so they can futher "assist" me. Still haven't received an answer to my questions regarding price change and unusual credit charge.

Oh, and if you want to leave them a yelp review. You cant. They dont have yelp for their business.

Review #865389 is a subjective opinion of a user.

3.1
Additional Fees
Warranty
Billing Practices
Website
Product or Service Quality
Diversity of Products or Services
Turnaround Time
Staff
Reliability
Customer service
Exchange, Refund and Cancellation Policy
Value for money
Discounts and Special Offers
Advertised vs Delivered
PRODUCT OR SERVICE Thumbtack Website
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

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