Product: Thumbtack Website Clear all filters (90 of 90 reviews match)
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If you care about the pros doing your work, please don't use Thumbtack. It costs us way too much time and money. We spend money on everyone who sees a quote whether it's a legitimate request or not. That, and the time it takes to respond to quote "requests," means it...
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Thumbtack Website
#942545
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I've not used Thumbtack as a consumer but I am a "pro" with them. I chuckled when I saw their ad saying they "vetted" every pro. HA! I signed up for THREE professions in six minutes. I was not asked for any proof of any kind or any certificates, licenses, NOTHING. ...
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1.8
Product
Thumbtack Website
I liked
  • Good for trusting client
I didn't like
  • Bad for pro
#938709
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Thumbtack app times out before Contractor can respond. Customers do not even read the response half the time. There is no way to verify if the customer is real or someone from Thumbtack just selling a fictitious name to the Contractor. There is no way to even contact...
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2.1
Product
Thumbtack Website
I liked
  • Quantity of leads
  • Lot of leads
I didn't like
  • Allowing competitors to bash my services
  • Allowing other contractors to pose as customers
  • Quality and responsiveness of leads without accountability
#932131
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Thumbtack Website Review

I had one minor problem but it wasn't thumbtak it was false advertising on the part of someone using their site. So I used thumbtak again and had spectacular results. I would and plan to use them again when the need arises.
5.0
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Advertised vs Delivered
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Product or Service Quality
Staff
Turnaround Time
Value for money
Value for money
Warranty
Warranty
Website
Product
Thumbtack Website
#927228
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Thumbtack Website Review

Cannot recommend this site, put in a request for concrete hauling, and now I have people calling saying they have an appointment with me or they're coming to pick up when I haven't even talked to them. One person has called me over 10 times in one day and still calling 2 weeks later. Will never use this nightmare site again.
1.0
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Customer service
Exchange, Refund and Cancellation Policy
Website
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Thumbtack Website
#924327
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Thumbtack Website Review

There is no possible way Thumbtack is legit. I have been a handyman for 20 years. I bought a bunch of credits and replied to every post in my area. And never heard back from a real person. Although i did hear back from a job. Then never heard anything back. 2 weeks later i received the same message word for word. They are just taking hard workers money. Scam.
Product
Thumbtack Website
#923968
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Although I have many other means to advertise and promote my services, I thought I'd give thumbtack a try a year or so ago. What I have found is this, you pay a lot of money to quote your price to people posting a need for your services. There are hardly any leads,...
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Anonymous
Anonymous

I am convinced that many of the supposed leads are either fake or people who are not serious buyers. Thumbtack has been a complete waste of money and they are completely unres...

Anonymous
Anonymous

I agree with the comment about thumbtack employees. I've offered free services to get reviews, and one person said yes and never contacted me again.

1.3
Product
Thumbtack Website
#911764
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No problem except you have to accept the terms in order to notify them. I looked to see how to contact Thumbtack but there is only a suggestion box. The emails come in with do not reply@ thumbtack.com and there is a unsubscribe link, guess what, click the link and you...
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afa0882
afa0882

Yes, it is a scam company!Please contact the City Attorney's Office and the department of Justice with your very detailed complaint. I am asking their office to investigate T...

Product
Thumbtack Website
#907620
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I hired a person from Thumbtack system and I got ripped off. I paid the guy as he needed to buy the materials and he did some of the work and it was terrible and then he skipped on me. I have a lawyer and I am taking him to court. Thumbtack did not even have his email...
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1.0
Product
Thumbtack Website
I didn't like
  • Lost money
#903251
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Thumbtack Website Review

I am a tech that provides very good accountable service. My experience with Thimbtack is that it provides bottom feeders a full go at messing service up for decent and reliable service providers. What a joke for customers and the providers. As long as Thimbtack gets theirs screw everyone else!
1.7
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Discounts and Special Offers
Diversity of Products or Services
Value for money
Value for money
Product
Thumbtack Website
#897644
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