Product: Thumbtack Leads Clear all filters (0 of 518 reviews match)
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Thumbtack - Poor customer service

In times past they have been good but have went down hill, charging a lot for poor leads and not giving refunds.
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Thumbtack Leads
#1305852
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Thumbtack - Bad they stolen money from people

The leads are mostly fake but they charge you a ton of money the leads are misrepresented
1.0
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Thumbtack Leads
I didn't like
  • Customer service not delivering after lead was bad
  • Fake leads to expensive for nothing
  • Whole crooked business model
#1305772
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Goodbye thumbtack. Good luck with stealing everyone's money. Still need 40 more words so I guess I'll just write you suck thumbtack you stuck thumbtack you suck thumbtack you suck thumbtack you stole all my money that I worked hard for and now I am broke and you suck...
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Thumbtack Leads
#1305721
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Thumbtack - Billing issues

Thumbtack - Billing issues
I am being charged two times for leads that customer response once to me and thumbtack sending me and other pro the some leads and chargeing me for that lead there the thumbtack message say that same leads that I was changed went to a different pro that not kool , thumbtack take 45 $ of leads from me that I did not get
1.0
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Billing Practices
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Thumbtack Leads
#1304603
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You would think that for a newbie they would show some level of service or at least a compromise. But no. Based on my experience, if I'm going to be charged over $50 just because someone asks what I charge - that's a TOTAL RIPOFF. I would NEVER RECOMMEND THUMBTACK to...
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1.0
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Thumbtack Leads
I didn't like
  • Pricing for freelancers
  • Being taken advantage of
  • No direct contact info after i purchase leed
#1304597
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Thumbtack - Refund

Paul preistly concrete lead. He only viewed my lead. No contact made. 104.55 was taken from my account I want refund immediately.
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Thumbtack Leads
#1303665
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Thumbtack - Terrible Company Practices

They basically charged me a variable “unknown” rate for clients I didn’t even know was trying to contact me. And they want to charge $14 dollars $14 doallars !!! Just to interact with a client which is crazy that’s even if we don’t book them. So 7 companies will bid and 1 will get it and Thumbtack makes the same off each. They truly do not want to see small businesses proper.
1.0
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Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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Tracking Tool
Turnaround Time
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Thumbtack Leads
#1302865
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34 usual fee would turn into a $50 fee for one quote. I contacted Thumbtack to let them know about this but they are being stubborn and refusing to credit me. This is the whole story so I can't really add much more to make the 100 words. They are in CA. Thank you....
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Anonymous
Anonymous

I'm sure the Attorney General has nothing more productive to do than worry about your $3.34 or $50 or whatever. Never publish personal info on an open internet site.

2.1
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Thumbtack Leads
I liked
  • People who contact me
#1299124
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Thumbtack - Code bad

I live in dallas county and i am getting leads in the houston area i live in rowlett texas 75088
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Thumbtack Leads
#1295682
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Thumbtack - Unfair charging

Just because people talk to me i get charged you guys said not u til we get hired. You lie . i havent been hired and i owe 30. This is a rip off and if it is not changed i will spread the word and never use you guys again.
1.1
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Staff
Tracking Tool
Turnaround Time
Usability
Value for money
Warranty
Website
Product
Thumbtack Leads
#1288534
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