Not resolved
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Turnaround Time
Value for money
Warranty
Website
3 comments

STAY FAR FAR AWAY FROM THIS SITE TO HIRE ANYONE. I MADE THE HUGE MISTAKE OF HIRING A FLOORING "PRO" TO REDO MY TILE IN THE BATHROOM AND KITCHEN HERE IN FLORIDA AND NEEDLESS TO SAY THE PRO HAD NO CLUE OF WHAT HE WAS DOING AND HAS NOW COST ME OVER $1K IN DAMAGES TO MY TILE FLOORS.

TRIED 3 EMAILS TO THIS COMPANY FOR HELP WHICH IN 2 WEEKS TIME HAVE NEVER GOT A REPLY EMAIL BACK FROM THUMBTACK AND CALLED THEM 6 DIFFERENT TIMES WITH NO ANSWER AT ALL. I WILL BE HIRING AN ATTORNEY TO SUE THUMBTACK AND THEIR "PRO" THEY HAVE GUARANTEED AND BREACH OF CONTRACT!

Review about: Thumbtack Flooring Leads.

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: Full refund.

I didn't like: Poor customer vetting process, Customer ripoff.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1485397

I also got screwed by thumbtack. Their version of the "guarantee" was to send me to arbitration, which I won, but the contractor only has to pay if I hire an attorney to write a summons.

So basically the guarantee is just words on paper. They will push you into legal oblivion to get your problem to go away.

Anonymous
#1484127

Did you finally get thumbtak to honor their warranty? If so I’m in the same situation as you...please let me know the outcome.

Anonymous
#1419633

I absolutely agree for any words !!!

You May Also Like