“Thumbtack Does Not Honor Its Customers”
Alana McCurdy aka Wilma H Jackson (Double A Cleaning of Brewton AL) a supposed Thumbtack Pro, quoted me a price for the repair of windows on a house.
Based on the quote given she asked for and received 50% down, she received the payment and I have not talked to or seen her again.
Now my house has 6 windows, or holes in the wall with not windows that allow me to secure the house. (See attached photos)
Thumbtack then told me they will NOT honor their Pro with their $1M property protection because no damage was done to the property, really. I'm missing 6 windows in my house.
Reason of review: Damaged or defective.
Monetary Loss: $1000.
Preferred solution: Full refund.
Thumbtack Cons: Serviceman no show, Not honoring warranty, Lack of screening pro.
Location: Pensacola, Florida
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