Thumbtack - Customer Care Review from Stroudsburg, Pennsylvania
I found a PHOTOBOOTH guy who was to do my guest book through thumbtack.I signed the contract and paid him in full but he never showed and never returned any of my phone calls or VM.
I contacted thumb tack and they opened a "resolution case". I showed my contract and the receipt that everything was paid in full. Because the "professional" did not respond, they closed the case and told me there was nothing futher they could do. What kind of company does that?!
How can they get away with this? Absolutely and totally unacceptable. They need to be reviewed by the better business bureau and I intend to file a formal complaint on both the "professional" and the site.
I would never wish this on anyone.How one human being could do this to another is beyond me but may God have mercy on their souls when their judgement days come.
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