Product: Thumbtack Customer Care Clear all filters (0 of 113 reviews match)
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00 dollar computer my money for the repairs he was supposed to be doing and they closed his account! They aren't doing anything and this guy changed his number and left town. He moved and thumbtack needs to pay me for their employee who robbed me. I still have the...
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1.0
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Thumbtack Customer Care
#1308492
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I feel like every time I look at my bank account they are taking money from my account. I inquire & im told they are valid charges as the customers contacted me but when I look the customers were asking scheduling questions or general questions & I never talked over...
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1.0
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Thumbtack Customer Care
#1308251
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My company is qualified as a TOP PRO with Thumbtack. Im still awaiting the benefit there. The only pros they recognize and support are those that continue to throw money at their company. That being said, i have bid 25 jobs since they changed their pricing parameters....
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Anonymous
Ancient bongo

Who is a good alternative to Thumbtack?

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Thumbtack Customer Care
#1305200
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Thumbtack - I'm not getting my proper refunds back every time it is $ 0

I spend a lot of money on Thumbtack and all the refunds that I'm supposed to get back says $0 and I checked my bank account and I have no refunds on all the quotes that I sent out that wasn't viewed so please correct it
4.8
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Billing Practices
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Thumbtack Customer Care
#1263819
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Thumbtack - Too many emails received every minute or so

Every minute a service request email comes it. I keep erasing them every 30 minutes
Product
Thumbtack Customer Care
#1263525
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Thumbtack - Can't talk to anyone

Im trying to find out pricing information before i choose this company to help get my business out there.
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Thumbtack Customer Care
#1261810
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Thumbtack - Annoying contact

Several months ago, I tried getting home services through Thumbtack. They weren't able to help me then but CONTINUE to bother me with UNWANTED messages and texts. Tried numerous times to get them to stop. They STILL bother me,frequently. I am FED UP with Thumbtack.
1.0
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Exchange, Refund and Cancellation Policy
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Thumbtack Customer Care
#1257548
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Thumbtack is a terrible company to do business with. Do not sign up with them. Do not offer your services nor build a profile on their webpage, because you will only encounter terrible customer service and experience the bad business practices they follow once someone...
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Anonymous
DCHandyVets

OMG, ever since they switched to contact pricing, that is happening to me. I paid $19 for someone to ask me my availability then disappear. I was pissed.

Anonymous
Troolr Team

Hi! We're sorry to see that you aren't happy with the current options for contractors & service providers. We want to invite you to our Alpha launch @ @Troolr_App. It will ALW...

1.0
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Thumbtack Customer Care
#1250539
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I DON'T WANT RECEIVE ANY EMAILS FROM THUMBTACK EVER AGAIN.

NOMORE EMAILS THUMBTACK PLEASE! IM NOT INTERESTED IN ANY EMAILS FROM THUMBTACK.
Product
Thumbtack Customer Care
#1250177
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I've been looking at my charges as far as the fees that originally we're being charged to my debit card and as the days and months have gone by I've went from $5 2 as close as 100 dollars in about 3 months Maybe and most of these customers don't even hire me for the...
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Anonymous
IveDoneThisBefore

Please dispute these charges with your credit card company. In my experience, your credit card company will be sympathetic to your situation and refund the money. I've had ove...

Anonymous
IveDoneThisBefore

You should dispute these charges with your credit card company. I have found credit card companies are sympathetic to their customers' complaints and you will not be charged.

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Thumbtack Customer Care
#1249217
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