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They *** SUCK | Thumbtack in Rowlett, Texas

1.2
Details
Tried several lawn pros no one replied Worthless
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Review
#1660969 Review #1660969 is a subjective opinion of poster.
Service
Thumbtack Customer Care

Giving faults advices | Thumbtack

1.0
Details
Giving faults advices - Thumbtack
Compained about the electrician intentioncnally did my project without permits. It seems Thumbtack do not care how important your concorns, and the damage may cause to other future customers. The customer repersenative did not care what the law says, and just simply went with " if a permits did not discuss in the begining, which never mentioned untill I fund out with other electrician, than the Pro was not liable." Really dispointed!
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Review
#1570699 Review #1570699 is a subjective opinion of poster.
Service
Thumbtack Customer Care
Pros
  • Customer service relating to customers
Cons
  • Heartless customer support
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Thumbtack Sucks

Fraud | Thumbtack

1.0
Details
I have contacted via thumbtack and the phone number listed 3 different times and Pat, the appt setter keeps saying I will get a refund and I never have! Randy ignores me and never responds! They have $100 of my money and this is fraud!
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Review
#1562961 Review #1562961 is a subjective opinion of poster.
Service
Thumbtack Customer Care
Reason of review
Poor customer service

Dumped off the platform for daring to protest their unreasonable review policy. | Thumbtack

3.0
Details
I tried to contact them and continue to try to contact them to remove a one star review from someone who didn’t hire me and I never worked for.
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Review
#1555674 Review #1555674 is a subjective opinion of poster.
Service
Thumbtack Customer Care
Reason of review
Poor customer service
Left a $300 deposit to set up account the following week. Over the weekend I found thumbtack had thousands of 1 star reviews. Cancelled the set up Before the agreed date. They won’t refund the money. Horrible customer service. Stealing shouldn’t be a business plan.
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1 comment
Keyly
#1700719

Hi! Sorry, I have a question, how do you leave deposit on TT, when they are charging per lead, you just setup your budget, but do not deposit anything? are you sure you weren't scammed by somebody else?

Review
#1554558 Review #1554558 is a subjective opinion of poster.
Service
Thumbtack Customer Care

Didnt keep appointment or call twice | Thumbtack

1.0
Details
Tried to call the repair person when he didnt show up second time! Voicemail full No other number Second time this person did not show up for the appointment to do tv installation He and this company are total flakes Dont use them Bad deal Accelerated av is the service co or lack there of
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Review
#1552775 Review #1552775 is a subjective opinion of poster.
Service
Thumbtack Customer Care
Cons
  • Hires people who are unreliable accelerated av service

Paid for a lead and the client never responded | Thumbtack

I paid for a lead for Antonio N. The client never responded. I called your customer service to get a phone number or forwarding information 20 days ago. There’s no recourse. Can you help me to contact Antonio N.?
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Review
#1546924 Review #1546924 is a subjective opinion of poster.
Service
Thumbtack Customer Care
Reason of review
Poor customer service

Thumbtack needs better customer car!

3.7
Details
I promoted my self and was charged for fake leads, the last 2 where no where near me. They take from the poor! When I finally got a text from customers service, she treated me like I was an idiot. Who in their right mind would drive 60 miles for $60? She told me it’s not her fault somebody outside my area reached out to me... poor poor poor customer service
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Review
#1545031 Review #1545031 is a subjective opinion of poster.
Service
Thumbtack Customer Care
Reason of review
Poor customer service

No show | Thumbtack in Stevensville, Michigan

I had a party. Needed grass cut. Never showed
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Review
#1527847 Review #1527847 is a subjective opinion of poster.
Service
Thumbtack Customer Care

Contact Thumbtack Customer Service

Website:
www.thumbtack.com
Mailing Address:
1355 Market Street
San Francisco, California 94103
United States
Phone:
(800) 948-2034
All Thumbtack Contacts

Thumbtack Reviews

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Thumbtack reviews

License, What License | Thumbtack

They don't care if you get scammed by an unlicensed "pro" who uses their site. They're making money either way!!! Forget your loss. Forget their Terms of Use that requires the "pro" attest they are properly licensed. I provided documentation that the scammer was unlicensed and that's when they told me they were stepping away from the dispute. Joke is on them my brother is a news producer. Though he is not interested in my story (I lost small change) he is very interested in the story of someone who lost over $10,000 from an unlicensed scammer.
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Review
#1526801 Review #1526801 is a subjective opinion of poster.
Service
Thumbtack Customer Care