Product: Thumbtack Customer Care Clear all filters (0 of 165 reviews match)
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Well let me tell my story with thumbtack, I had been using them for about a year and half, had great reviews, I can honestly say I’ve never encountered a problem with any of my clients prior to Ms Nancy, I was trying to help her out by letting her pay when she sold her...
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1.0
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Thumbtack Customer Care
#1389481
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Thumbtack - I need to talk to a pers on pls

I cant get work because i need to prove who i am, i was told i need to send a copy of my ID , called last week ,have not recieved the info or my call back was told it takes 5 days . Honeydewservices8@gmail.com
1.0
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Customer service
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Thumbtack Customer Care
#1376101
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I had scammers, or was it actually Thumbtack doing it, creating fake accounts in my name, and I was forced to pay for it, or have it turned in on my credit report. The only thing Thumbtack would say, I needed to get with their developer on this, and guess what, I've...
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2.8
Product
Thumbtack Customer Care
I liked
  • I am still a top pro on thumbtack
I didn't like
  • Arrogance unwillingness to admit to fault
  • Treatment of me as a would be criminal
  • Forced into payment of services not rendered
#1371235
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Thumbtack - To talk to a customer service representative

I need to talk to a representative what is a number I can do that on. There is no reason I should have to go through this hassle to get ahold of someone
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Thumbtack Customer Care
#1367652
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Thumbtack - No collection help

They will not lift a finger to help you collect from a deadbeat client like they gave me the very first job. They still owe me $370.
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Thumbtack Customer Care
#1362819
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Thumbtack - Question regarding information

Office is closed, I have a question regarding the customer support
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Thumbtack Customer Care
#1360104
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Someone who is not a native-English speaker misunderstood the Thumbtack rating system and accidentally gave the very lowest rating to a reputable business I know. The person who left the low rating had never been a customer; he'd just made an inquiry and had received a...
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Thumbtack Customer Care
#1356218
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Thumbtack - They are bent of policy to the determine of both pros and clients
Thumbtack - They are bent of policy to the determine of both pros and clients
Thumbtack - They are bent of policy to the determine of both pros and clients
Thumbtack - They are bent of policy to the determine of both pros and clients
Thumbtack - They are bent of policy to the determine of both pros and clients
Thumbtack knew this because I stated in my profile that I did not do taxes. They, however proceed to send me tax clients and I accidentally sent a quote to one. This mistake was obvious and I clearly wanted to keep using their service. But because their policy states...
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1.0
Product
Thumbtack Customer Care
I didn't like
  • What they have become now
#1352742
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Thumbtack - Quotes

You need to have LIVE phone reps to speak to if you are taking my money!
1.0
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Thumbtack Customer Care
#1347687
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Thumbtack - Charges incorrectly

I thought I don't get charged unless people hire me... That being said, I'm being marked as hired by people I'm not doing work for.. And you could look at my account and call them, Enable tell you that I've never done work for them. I feel like this is an error on the client who's looking for work done, And I'm paying the price.
2.5
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Advertised vs Delivered
Billing Practices
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Thumbtack Customer Care
#1344459
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