Product: Thumbtack Customer Care Clear all filters (0 of 170 reviews match)
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I accepted 1 job worth $150 (profit of $100). As soon as I put my credit card information in and promoted 1 service, it started billing me weekly for $35 (the minimum for photography). Before I knew it I was in the hole for $130 and had no real lead conversions. When I...
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1.0
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Thumbtack Customer Care
I didn't like
  • Pay for false leads
  • Are a scam
  • No feedback on quotes
#1447873
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Thumbtack - Lousy

I inquired about a service not understanding how Thumbtack works. I keep getting emails daily from services I'm no longer interested in. How can I unsubscribe from Thumbtack so as not to receive anymore emails. Thank you, M.Y.
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Thumbtack Customer Care
#1445377
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Thumbtack - Open ticket on a complainy

Had laminate flooring put down at the end of june, but its lifted up. I sent the texts between the contractoi r and I, and now yall stated in my email that they said something about boards were in my floor. That is an absolute lie. So yall just let them make ylup a story to not have to fix my hall that they messed up.
1.8
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Thumbtack Customer Care
#1417236
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Thumbtack - Confused on new fees

I’m not pissed...yet! Why do you folks make is so miserable & difficult to talk directly with. If you want my payment and continued business, ya need to call me directly to discuss my confusion with the new fee structure .
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Thumbtack Customer Care
#1401259
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Contracted to have RR cleaning services come to my home on Nov. 02, 2018, at 11 a.m. for a deep cleaning, and NO ONE SHOWED!! NO PHONE CALLS, NO COMMUNICATIONS AT ALL. I had been in contact with them via e-mail, and was assured they would definitely be at my home at...
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1.0
Product
Thumbtack Customer Care
I didn't like
  • No contact re cancellation no show
#1393528
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Well let me tell my story with thumbtack, I had been using them for about a year and half, had great reviews, I can honestly say I’ve never encountered a problem with any of my clients prior to Ms Nancy, I was trying to help her out by letting her pay when she sold her...
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1.0
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Thumbtack Customer Care
#1389481
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Thumbtack - I need to talk to a pers on pls

I cant get work because i need to prove who i am, i was told i need to send a copy of my ID , called last week ,have not recieved the info or my call back was told it takes 5 days . Honeydewservices8@gmail.com
1.0
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Customer service
Product
Thumbtack Customer Care
#1376101
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I had scammers, or was it actually Thumbtack doing it, creating fake accounts in my name, and I was forced to pay for it, or have it turned in on my credit report. The only thing Thumbtack would say, I needed to get with their developer on this, and guess what, I've...
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2.8
Product
Thumbtack Customer Care
I liked
  • I am still a top pro on thumbtack
I didn't like
  • Forced into payment of services not rendered
  • No support
  • Arrogance unwillingness to admit to fault
#1371235
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Thumbtack - To talk to a customer service representative

I need to talk to a representative what is a number I can do that on. There is no reason I should have to go through this hassle to get ahold of someone
Product
Thumbtack Customer Care
#1367652
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Thumbtack - No collection help

They will not lift a finger to help you collect from a deadbeat client like they gave me the very first job. They still owe me $370.
Product
Thumbtack Customer Care
#1362819
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