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1.7
Details
Business Owners, BAN thumbtack.com. Do not waste your time OR spend your hard earned cash - funding thumbtack bait and switch tactics. 1. Thumbtack support is unprofessional, rude, dismissive and sketchy on so many levels. 2. A Thumbtack sales person called to "help"...
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3 comments
Anonymous
#1706299

Jail these thieves.

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Review
#1562943 Review #1562943 is a subjective opinion of poster.
Service
Thumbtack Advertisement
Pros
  • How they were amazing to their pros in the beginning
Cons
  • Customers are not authentic
  • Unprofessional and rude customer support
  • Ridiculous lead charge justifications
Reason of review
Poor customer service
Preferred solution
Company closure
Tags
  • thumbtack scam
  • Cleaning Company
  • Thumbtack Complaint
  • Thumbtack Customer Service

I would like to pause my job and get a total for 2018 and actually speak to someone every number i call does not work!!!! | Thumbtack

i need to actually speak to someone and every number i call is saying they are closed!!!
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Review
#1479681 Review #1479681 is a subjective opinion of poster.
Service
Thumbtack Advertisement
Cons
  • I need to speak with someone
Reason of review
Poor customer service

Worthless | Thumbtack in San Antonio, Texas

1.0
Details
Have left request 4 different times for 4 different projects. No responses ever except to ask me if done ??? Waste of time
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Review
#1382353 Review #1382353 is a subjective opinion of poster.
Service
Thumbtack Advertisement
Reason of review
Bad quality

Advertisong location | Thumbtack in Dagsboro, Delaware

I need to talk to a human
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Review
#1316771 Review #1316771 is a subjective opinion of poster.
Service
Thumbtack Advertisement

Horrible!!!!!!!!!!!!!!!!!!!!!! | Thumbtack

1.0
Details
You company sucks!!! You claim your pros are licensed and insured but you dont require them to prove it before you recommend them to people. Your thumbtack guarantee 1M$ property protection is as worthless as your company. ***
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Review
#1316636 Review #1316636 is a subjective opinion of poster.
Service
Thumbtack Advertisement
Reason of review
Bad quality

Wrong in advertising | Thumbtack

Someone needs to do something about it you're misinformed information not giving a business owner the opportunity to at least make something you charges already nothing has happened a person contact you you charge for nothing at all when they could have went on Google Yelp Yahoo or any other search engines to locate the services needed and you're just charging cuz you offer a platform sadSadDead
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Review
#1290496 Review #1290496 is a subjective opinion of poster.
Service
Thumbtack Advertisement
Reason of review
Bad quality

Unbelievable fake advertised | Thumbtack

1.0
Details
absolutely sucks never got 1 answer back.. seems like a real ***. They want to get you to commit money to get your answer not a consumer friendly site, stay away
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Review
#1156973 Review #1156973 is a subjective opinion of poster.
Service
Thumbtack Advertisement
Reason of review
Bad quality

Skeptical | Thumbtack

1.8
Details
I'm also a contractor who believes that Thumbthack system is a bit fishy. I've had many quotes with no respond. All I know is that the quote was viewed and just like that another $5 to $8 gone. Doesn't seem like a lot of money but it quickly adds up. I question the legitimacy of some adds. Thumbthack also needs to make a change how customers send out adds so that they can provide as much information as possible. They can't be given options. It needs to say to provide a detail message as best as to their knowledge and pictures..period. That way I can decide weather I should send a quote or not..
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Review
#1099730 Review #1099730 is a subjective opinion of poster.
Service
Thumbtack Advertisement
WEBSITE SERVICES SCAM!!! - PRIVATE PROJECT CONSULTANT HAS TEXT AND LOGO - Thumbtack
I've responded to two quote requests on Thumbtack for website design/development services. I've got contacted both times and the conversation leads to e-mail. Here comes the SCAM!!! The person you are e-mailing has a fake story about a company they have. No matter how...
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4 comments
Anonymous
#1283878

I've experienced the exact same scam on Thumbtack twice; when the person finally got in touch via text and email, the messages were rife with red flags and this "pay my consultant" business.

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Review
#971983 Review #971983 is a subjective opinion of poster.
Service
Thumbtack Advertisement
Reason of review
Bad quality
Loss
$1
Preferred solution
Let the company propose a solution
Tags
  • thumbtack scam
  • website design scam
  • Marketing Services Scam
  • Thumbtack Marketing Scam
  • Thumbtack Website Scam

Contact Thumbtack Customer Service

Website:
www.thumbtack.com
Mailing Address:
1355 Market Street
San Francisco, California 94103
United States
Phone:
(800) 948-2034
All Thumbtack Contacts

Thumbtack Reviews

  1. 814 reviews
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  5. 141 reviews
Thumbtack reviews
1.6
Details
When you see 5 star rating on thumbtack site that is biased. Their rating algorithm is so skewed. I average the ratings of a contractor i hired and it is no way even near 4, but they still show 5. Also, there is no safety for customers. Contractors who get bad reviews,...
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1 comment
Anonymous
#1240897

I should know I'm dealing with a scam contractor right now and he took me and my insurance for a ride left my house half done and now I may have to pay even more to get it fixed they should include job abandoned ment in covage protection

Review
#954220 Review #954220 is a subjective opinion of poster.
Service
Thumbtack Advertisement
Reason of review
Poor customer service