Product: Thumbtack Account Clear all filters (171 of 171 reviews match)
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Thumbtack - Deactivated account

I had just made a brand new account when I was kicked off because I was told my account was linked to a stranger who apparently had some kind of background check issue . Completely odd and unfair to me . Makes no sense and they couldn’t help me whatsoever . They just tell you to bad . Worst ever I’ve never experienced any type of company that is this bad with customer service.
1.0
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Customer service
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Product
Thumbtack Account
#1555931
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Thumbtack - Billing issue

In the past 5 weeks I have tried to work with you guys in an advertising dispute & I have asked for someone in charge to call me to resolve this issue right away to avoid freezing my account ( my account has been frozen for 4 weeks now). I have called numerous time as well, forward it email I received from Amex & still there NO resolution. I’m so disappointed the way you guys are handling this for ($140) that I was welling to pay 4 weeks ago & be done with it!! Please contact me @858-336-7311
Product
Thumbtack Account
#1538769
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Thumbtack - Removing my account due to violation

Hello I was a thumbtack user hired a pro Marion matrimony events by Cillia Marion who is also army I don’t recommend anyone to use her service she had my account closed due to of non payment and now I can’t have my account back open because I can’t even speak to a manager and then my mom got a email from Cillia Marion from Marion matrimony events to try and pay her the money of 300.00 she has no right having a account I will be in contact with a manager to see what can be done
1.4
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Product
Thumbtack Account
#1524228
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You guys are charging me wrongfully. I need to speak to someone ASAP, or im no longer going to use you guys. This is stealing
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SpectacularTurkishAngora883
SpectacularTurkishAngora883

Get on Twitter, get on LinkedIn, post out in the open let them know and everyone know. https://twitter.com/thumbtack https://twitter.com/mlz https://www.linkedin.com/company/t...

Product
Thumbtack Account
#1518608

Thumbtack - Should be called CONtack

These people will deactivate your account if youre a pro for no reason, even when you have nothing but 5 star reviews. They will charge you for false leads. I heard they even generate fake leads just to make a profit. Thumbtack is a joke.
1.0
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Diversity of Products or Services
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Product
Thumbtack Account
#1511345
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I’ve had a profile with thumbtack for over a year and I’ve had a lot of leads that you can tell were fake, just so they could charge me, but I kept it because about 50 percent of the leads were real, so I tolerated some the charges that were fake, but this week I took...
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Anonymous
Anonymous

My firm quit Thumbtack over the volume of fake leads they were sending us. From the odd wording, the timing (12 Midnight to 4 AM) and the fact they all the fakes would all sup...

Product
Thumbtack Account
#1493420

Thumbtack - Billing

Billed my account this morning instead of Sunday. What’s going on???
2.1
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
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Website
Product
Thumbtack Account
#1492195
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Thumbtack - Have some issues setting up my account

I need speak with somebody from thumbtack
Product
Thumbtack Account
#1490498
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Thumbtack - Cant log in

Started acct camt log in
Product
Thumbtack Account
#1447255
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Thumbtack Products and Services Reviews

The same card I use to pay for my leads was charged $600 TO SEA WORLD in California and thumbtack is based in California! Coincidence? I think not! has this happened to anyone else?
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gamecopiestr8
gamecopiestr8

Sorry you experienced this. Our Intent: to file a class action lawsuit vs. Thumbtack for all valid grievances such as: Overpriced lead charges, charging credit/debit cards wit...

Product
Thumbtack Account
#1435591