Product: Thumbtack Account Clear all filters (60 of 60 reviews match)
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I am a TOP PRO on Thumbtack. I have been hired well over 100 times, even though Thumbtack just arbitrarily removed hires without any explanation. I have over 75 5 star reviews out of 77 reviews. Thumbtack was expensive when I started with them because we were never...
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Anonymous
Anonymous

THUMBTACK IS EXTREMELY DECEPTIVE IN THEIR PRACTICES OF FAIRNESS. THEY ARE GREEDY FOR MONEY... THEY ARE NOT FOR THE PRO NOR THE CLIENT. THEY FIND VARIOUS OF WAYS TO EXTRACT MO...

Anonymous
Anonymous

Federal guidelines? Please explain; what kind of work do you do?

1.0
Product
Thumbtack Account
#1058957
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I have been using Thumbtack as a consumer for about 18 months. It's my "Amazon" for contractors. As a contractor myself I have been using Thumbtack since 2016. I read most of the negatives and complaints the this service is bogus or a scam. I won't pretend to know why...
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Anonymous
Dumbtack 1

Good for you but Dumb Tack is a scam for Pros to purchase credits. Don't discount other peoples experiences. Even though there may be a few actual real customer leads for Pros...

Product
Thumbtack Account
#1056320
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I downloaded the app for my company last week.I decided to wait a few days to purchase credits just to see how things worked in our area. From the first ten mins of starting the profile, I received almost nonstop request. After about four days with constant request, I...
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Anonymous
Rachela54

The truth is I purchased credits just because of all of the "demand" and after a few purchases of credits I kept buying and buying feeling like it was a numbers game. I switc...

Anonymous
Woodi Bruce

I am professional entertainer, a ventriloquist and comedian. I have been disappointed with Thumbtack from day one. I find it extremely odd that the client never gets a hold ...

1.0
Product
Thumbtack Account
#1046057
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Thumbtack - Great until they delete your profile

#1138405
They deleted my profile in the middle of the night. I could care less if I’m a member of thumbtack after this, however I’m furious as a business owner that my business is impacted by the clients I was speaking to through thumbtacks platform. I have no way of reaching them... doesn’t look too professional... and who knows what thumbtack says to the clients!
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Thumbtack - Unacceptable

#1138304
After bidding on multiple jobs and a large amount of deposits for quotes my account was canceled and not refunded
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Thumbtack - Balance owe

#1133497
3.7
Details
It is said on our thumbtack that we owe a balance of.72 cents and i don't know how i owe when you have my card information
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
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Value for money
Warranty
Website

Thumbtack - Account service

#1106856
Account has been deactivated? Trying to resolve this issue 913-800-9746 On site cell
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My account was shut down because Thumbtack said I had similar ties with another company and wouldn't even tell me what ties or give me any information about it. They do not stick up for the pros and if you get a bad review and resolve things with the customer,...
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1.3
Product
Thumbtack Account
I liked
  • Business
#1045928
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Thumbtack said I would be refunded for 4 credit at the time of cancellation. Totally unacceptable for a company size of thumbtack, they should at least provide the courtesy of a refund, if an account is going to be cancelled. Most companies/contractors are small...
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Anonymous
Princess Gab-A-Lot

I can't understand WHY ALL the complaints about Thumbtack.. Has anyone hard of making up some very nice flyers and pass them out Door to door?? This is Very cheap way to adver...

1.0
Product
Thumbtack Account
I didn't like
  • Pricing
#1039189
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o after being a thumbtack pro since 2013 when the company first made their initial day break, I received an email at 4 AM this morning telling me that my account was dissolved. After calling and speaking with Pro-Support they had told me that my account had been taken...
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Anonymous
Mike7474

I got the same issue too. Thumbtack deactivated my acct for sth I haven 't done wrong. Plus they never try to help me fix the issue. Lost all my customers on there. Pissed

1.8
Product
Thumbtack Account
#1038705
Reply to reviews
What is going on Thumbtack. You have deactivated my account. I keep engaging with you to find out what is going on and you ignore me. I tried to create another account. Then you deactivated that account. WTF? I have reached out to you again and again and nothing. I...
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Anonymous
Anonymous

I agree! They meaning whichThumbtack says i have an account?!??!!! REALLY? Thats why I'm getting calls ? NOPE. Get it together!

Anonymous
WB

This is exactly what is happening to me!!!!!!!!!! its taking my money too bc I had to buy credits. All my reviews and pictures gone. I've created multiple accounts and then I...

Product
Thumbtack Account
#1033906
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After over a year as a Thumbtack Pro…I had 46 customers and was still at 5 stars because I take pride in my work.... I had 3 customers in one month that left me bad reviews, they all had striking similarities: the customers tried to renegotiate my hourly mid project,...
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Anonymous
Anonymous

Fake complaint.

1.8
Product
Thumbtack Account
#1033452
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Now, Thumbtack has rolled out a new "service" where they can accept the payment from the customer on your behalf. I purposely did not sign up for this service (ie: I didn't give them my bank info, so they would have no way to transfer funds to me.) Low and behold,...
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1.0
Product
Thumbtack Account
I didn't like
  • Stole my money
#1032009
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You are so right.I signed up in August and I am a golf Professional and have so many referrals from my students after 40 years in the business. I have given out so many quotes and get nothing back on this site. The only good thing is that not a lot of golf...
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Anonymous
Anonymous

I still think its a scam to get all small businesses to sign up. That's where they are getting the cash, feeding of your need to establish. I did a test once. A customer put o...

Product
Thumbtack Account
#1023427
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