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I have an a out I am a pro I also need to change my email addres | Thumbtack

First of all the payment program is stuck on and I can’t do anything it’s got me locked out second I have a new phone and by mistake put in another email address so I need to change it
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Review
#1712629 Review #1712629 is a subjective opinion of poster.
Product
Thumbtack Account
Reason of review
Poor customer service
Preferred solution
How to change my email

Closed account | Thumbtack in Douglasville, Georgia

1.0
Details
First of all i need thumbtack to stop charging Contractor before they a job. I don't think thumbtack should charge Contractor just because the lead they sent match the lead Contractor pick. Contractor should only be charge after customers give us a job. Just imagine u charge 7 million contract 11 dollars for the same job. This is strictly maffia. Be careful be careful before u get sue by all the Contractors for this maffia game. I was charge for job that match my resume even if i didn't view it. This is not business.
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Review
#1618983 Review #1618983 is a subjective opinion of poster.
Product
Thumbtack Account
Reason of review
Pricing issue
Preferred solution
Full refund

Getting started. Questions | Thumbtack in Philadelphia, Pennsylvania

I don’t know How is work the application when I recibe a notification about some work and I would like to make why I have to pay before I go to se the work
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Review
#1596878 Review #1596878 is a subjective opinion of poster.
Product
Thumbtack Account

Username and password for my pro account | Thumbtack in New Orleans, Louisiana

1.0
Details
I was calling actually because I was unable to get or change my password. I was on the phone for 39 minutes and 48 seconds. The first few minutes of this call lead nowhere I was then put on hold for over 20 minutes and I hung up. I have tried to use thumbtacks in the past and found it very very difficult and I think this is the last straw. I cannot put in my username because I do not have a password. My username is PasticheLLC. I totally wasted the better part of my afternoon hanging on the phone to perhaps get an answer to my question which I did not nor can I really access my account to see what the problem was
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Review
#1588911 Review #1588911 is a subjective opinion of poster.
Product
Thumbtack Account
Reason of review
Access/ activation issues

Deactivated account | Thumbtack

1.0
Details
I had just made a brand new account when I was kicked off because I was told my account was linked to a stranger who apparently had some kind of background check issue . Completely odd and unfair to me . Makes no sense and they couldn’t help me whatsoever . They just tell you to bad . Worst ever I’ve never experienced any type of company that is this bad with customer service.
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Review
#1555931 Review #1555931 is a subjective opinion of poster.
Product
Thumbtack Account
Reason of review
Poor customer service

Billing issue | Thumbtack

In the past 5 weeks I have tried to work with you guys in an advertising dispute & I have asked for someone in charge to call me to resolve this issue right away to avoid freezing my account ( my account has been frozen for 4 weeks now). I have called numerous time as well, forward it email I received from Amex & still there NO resolution. I’m so disappointed the way you guys are handling this for ($140) that I was welling to pay 4 weeks ago & be done with it!! Please contact me @858-336-7311
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Review
#1538769 Review #1538769 is a subjective opinion of poster.
Product
Thumbtack Account
Reason of review
Damaged or defective

Removing my account due to violation | Thumbtack

1.4
Details
Hello I was a thumbtack user hired a pro Marion matrimony events by Cillia Marion who is also army I don’t recommend anyone to use her service she had my account closed due to of non payment and now I can’t have my account back open because I can’t even speak to a manager and then my mom got a email from Cillia Marion from Marion matrimony events to try and pay her the money of 300.00 she has no right having a account I will be in contact with a manager to see what can be done
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Review
#1524228 Review #1524228 is a subjective opinion of poster.
Product
Thumbtack Account
You guys are charging me wrongfully. I need to speak to someone ASAP, or im no longer going to use you guys. This is stealing
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1 comment
Tiyonna
#1676021

Get on Twitter, get on LinkedIn, post out in the open let them know and everyone know. https://twitter.com/thumbtack https://twitter.com/mlz https://www.linkedin.com/company/thumbtack-inc./

Review
#1518608 Review #1518608 is a subjective opinion of poster.
Product
Thumbtack Account

Should be called CONtack | Thumbtack

1.0
Details
These people will deactivate your account if youre a pro for no reason, even when you have nothing but 5 star reviews. They will charge you for false leads. I heard they even generate fake leads just to make a profit. Thumbtack is a joke.
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Review
#1511345 Review #1511345 is a subjective opinion of poster.
Product
Thumbtack Account
Reason of review
Poor customer service

Contact Thumbtack Customer Service

Website:
www.thumbtack.com
Mailing Address:
1355 Market Street
San Francisco, California 94103
United States
Phone:
(800) 948-2034
All Thumbtack Contacts

Thumbtack Reviews

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Thumbtack reviews
I’ve had a profile with thumbtack for over a year and I’ve had a lot of leads that you can tell were fake, just so they could charge me, but I kept it because about 50 percent of the leads were real, so I tolerated some the charges that were fake, but this week I took...
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1 comment
Anonymous
#1669525

My firm quit Thumbtack over the volume of fake leads they were sending us. From the odd wording, the timing (12 Midnight to 4 AM) and the fact they all the fakes would all supposedly originate from one small community of a few thousand in a metropolitan area of several million, I suspect the fake leads are being generated in East Asia.

Review
#1493420 Review #1493420 is a subjective opinion of poster.
Product
Thumbtack Account
Reason of review
Poor customer service