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Received several bids for cleaning a spot off a sofa. Took the most expensive, TexAClean at $120.00 They said they may or may not be able to get it out.

They left the first time with my freshly cleaned cushions stacked outside directly on the concrete. They did get "my spot" out and left me with a ruined sofa with dark water lines and then bleached out lines ALL across the back of the sofa. I let them reattempt 5-6 times...worse.

They "no showed" the last time, refused to have the sofa fixed, and accused me of "trying to get a new sofa...scam them". Horrible!

Reason of review: Bad quality.

Location: Houston, Texas

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Guest

We are Sorry to all our New customers who have to read this from this customer the BBB and other companies have removed her post she is trying to get us to pay a large amount of money for something she messed up by putting a a oxi clean bleached product then she calls us to clean the sofa and expected it to not show a lighter area then the rest of the couch. Please give us a chance to show you all that we are one of the best companies in Houston to better serve you.

No company can always make every customer happy with there services. Thanks For reading Tex A Clean is the right team.

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