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I've hated Thumbtack for years. Even if the posts are genuine the person looking for a service has multiple choices from responses and contacts each one to see their price then typically go with the lowest bid.

That leaves everyone else out of 7$ .

They should only charge if the customer has agreed to service.

If that customer cancels we should get a refund.

They've monopolized small businesses like the mafia would.

I've only ever paid a few times without getting hired but I think it should be disclosed to the potential customer that if they reply we'll be charged regardless of who they hire if anyone. A lot have no intention of hiring or checking what and who is available for the future.

This type of activity should be banned.

User's recommendation: Don't support Thimbtack.

Location: Indio, California

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