Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time

I kept getting cold

Calls so I answered. It was Thumtacks sales dept.trying to sell me a plan. I told them I am not interested in paying for job leads. She kept on me and told me I could get 100 in free credit to use for leads and I wouldn’t be paying 300 for this program. I said fine and she said she’d call right after I signed a disclosure. She sent it over via email

And I signed. She didn’t call back so I called them and they didnt know why she didn’t call back. I told them to cancel the charge and they said they’d deactivate my account and I wouldn’t be charges. On Christmas I check my

Credit card and I was charged. Now I am trying to be refunded and they are dragging there feet so I am posting, talking to BBB and cc company.

Along with that I’m taking some other measures.

Product or Service Mentioned: Thumbtack Home Improvement Leads.

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