Thumbtack changed their pricing structure. I have been charged 19.00 SO FAR for only ONE potential customer.
Apparently this is because we've had more than one exchange. Plus this lady addressed me as "Jeff," which isn't my name, and when I responded she said that my "number kept coming up as invalid." Wtf??? And - I've gotten two separate requests from the same potential customer, which I already turned down. AND - I've received several requests for a service I don't provide.
If they're going to charge when a customer responds directly, that's fine, and I did agree to that.
I did NOT agree to being charged multiple times for the same lead!! Thumbtack sucks.
Product or Service Mentioned: Thumbtack Leads.
Reason of review: Pricing ripoff.
Preferred solution: Let the company propose a solution.
Thumbtack Cons: No customer service.
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