Unclaimed
Thumbtack
Reviews and Complaints
1.6M
CLAIMED LOSSES
3.5K
TOTAL REVIEWS
680K
PAGE VIEWS
9
ISSUES RESOLVED
Thumbtack Reviews
New Reviewer
False review from a none customer
My name is Mike Anderson I have a welding business and I'm having a lot of people contact me for work and I get a lot of false and bad reviews and I have not even been hired and it's taken work from me as a pro
ID
Service
Thumbtack Review Listing
Reason of review
Bad quality
New Reviewer
Setting up account
Got in contact with some one from thumbtacks and she helped me with my questions 
ID
Service
Thumbtack Customer Care
Reason of review
Good customer service
Thank you so much
With the wait time and beinging able to get a clear understand of the refund procress ive veen help and i love thumbtask. Thank you
ID
Reason of review
Good customer service
Payment Questions
The rep was great! He answeredall of my questions!!!
ID
Service
Thumbtack Customer Care
Reason of review
Good customer service
New Reviewer
I had an excellent experience with a hot tub removal.
I hired IHRS contractor to take away an old hot tub. They showed up the next day, on time, did the job and cleaned up after themselves. very polite and well dressed young men. They were clean and efficient. They took the side panels off the hot tub and cut it into pieces. They disassembled the hot tub and recovered components to recycle instead of just throwing every thing away. My wife asked them to do one more thing. They moved a 300 LBS.+ glass top table from our deck to the patio without charging extra. I will use them again. I highly recommend Eric and his crew. Marc Ray, Lexington, KY
ID
Pros
- Discount pricing
- Ontime delivery of service
Reason of review
Fair pricing
New Reviewer
Trying to post review for a wonderful stylist
I recently had a Maha El-Khazen a hairstylist come to my hotel and do my hair and my bridesmaids. She was one of the best and i have been through some. She was on time , had professional supplies which some don't. I listened to her idea for my hair verses mine and it was obvious i made the right decision in going through your services. I rarely write reviews my apologies but this young lady deserves it and i felt compelled to let you know. If i need to do more i will. Mrs. Safar
ID
Location
New York, New York
Reason of review
Good quality
New Reviewer
Lady was upset
My son was playing on my phone and type weirdo to the lady. I apologized to her with no response
ID
New Reviewer
I'm not getting my proper refunds back every time it is $ 0
I spend a lot of money on Thumbtack and all the refunds that I'm supposed to get back says $0 and I checked my bank account and I have no refunds on all the quotes that I sent out that wasn't viewed so please correct it
ID
Location
Sterling, Virginia
Service
Thumbtack Customer Care
Reason of review
Problems with payment
New Reviewer
I need to talk to a live person
I need to change the price on Thumbtack
1 comment
ID
New Reviewer
Follow Up—Assault Charges from Massage Therapist
I was following up with results from a trial that took place today. My initial conversation was with Jonathan in trust and safety team on September 6, 2017.
ID
Reason of review
Problems with payment
New Reviewer
Customer complaint
Hired a pro before he contacted me
ID
Location
Stephenville, Texas
Reason of review
Poor customer service
New Reviewer
Need help with my account.
Live rep please I just need help with my settings
ID
Location
Reno, Nevada
Product
Thumbtack Account
New Reviewer
Unsatisfied
I want my money back that thumbtack has been taking from my account.... I have not made but 1 quote.... I need my money back... I haven't even did a job yet
ID
San Diego Best Carpet Cleaning
I used San Diego Best Carpet Cleaning on 3/19/18. I found Alejandro through Thumbtack. I have off white carpet. He did the best cleaning of all the companies I have used. I highly recommend him.
ID
Reason of review
Good quality
New Reviewer
Did not talk to anybody
Record line and didnt talk to anybody
ID
Reason of review
Poor customer service
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Thumbtack
(800) 343-****This is the number I use to talk to a live person. Good luck!
Apparently I have to put 50 words to send you this phone number lolI am having problems .
I have a cleaning service and they will only allow me to click on houses without pets and probably 98% of clients have pets. So this is an issue for me.