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Why am I being billed for clients they did not request a quote? I cannot afford that! I did not authorize that!
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Anonymous
Anonymous

I was just billed for a lead I never accepted. As a startup the $60 and overdraft fees really hurt. There are much better more honest lead services out there.

1.0
#1543909
Thumbtack - They refer unlicensed plumbers, electricians, and hvac
This is what a thumbtack handyman did after saying he was a licensed plumber, almost cost people there lives, hooked up gravity water heater to pvc pipe
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Anonymous
Anonymous

They put unlicensed handymen on same service page as legitimate licensed plumbers. People don’t know that these guys are untrained, and there safety could be in jeopardy and h...

1.0
#1543853

Thumbtack - Using the names of deceased people

I have red handedly, caught them using the names of people who have recently passed away. What do you do? We all get together, and go after them, that's what. Anybody want to join me??
1.3
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
I liked
  • Did work at first
I didn't like
  • Results
  • Scamming people
  • Leads are fake
#1543465
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I have been with thumbtack for couple years now i joined I did about 46 jobs . I knew then that about about one out of every 10 lead to is real but it was cheap enough wher i still making money after jobs but now they've changed a priceless structure and all I wanna do...
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1.0
#1542773

Thumbtack - Payment

I called about 3 times about these charges that keep coming in from leads without me even looking at them and the first 2 helped me out with a couple refunds but noone mentioned that if i took off promoting that it wouldnt charge me until I sent a estimste to thr customer. I have been sent like 3 more 25 dollar leads that are blank and impossible for me to give a estimate before i turned promoting off finally. The third call he said thats just what happeneds.
3.0
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
#1541961
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Thumbtack - Fake mails

I have the same, no real contact, all fake request. Payed for Nothing.
#1541299
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Thumbtack - Awful

Thumbtack - Awful
Thumbtack - Awful
Thumbtack - Awful
Thumbtack - Awful
Doesn’t know what he is doing Very good talker, but poor work
#1541214
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Thumbtack - Expensive garage leads

I do concrete patio work. Have used thumbtack for a couple years. Reasonable rates went up 400%. Quality of leads down 400%. You get charged even if no customer reply. No way to verify if the customer is even a real person or just a bot.. this site is a ripoff.
1.3
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
#1540008
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I have been charged 3 times in the past year for auctions I never bid on or even looked at. I am about to report them to MN BBB and any other State/gov't agency I can find. They are stealing $$$ from bank accounts. I have to close my account and report it as fraud. I...
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Anonymous
Anonymous

Why would you give them a five star rating then?!? You successfully just brought them higher in their rating level... I’d try and correct that if I could

5.0
I didn't like
  • I was scammed
  • Are stealing dollars from my bank account
  • Will never use again
#1539105

Thumbtack - Billing issue

In the past 5 weeks I have tried to work with you guys in an advertising dispute & I have asked for someone in charge to call me to resolve this issue right away to avoid freezing my account ( my account has been frozen for 4 weeks now). I have called numerous time as well, forward it email I received from Amex & still there NO resolution. I’m so disappointed the way you guys are handling this for ($140) that I was welling to pay 4 weeks ago & be done with it!! Please contact me @858-336-7311
#1538769
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