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Thumbtack gives each Pro the option to set their Budget, however they have their own budget to charge you, I have been working with them for 2 years and this last year I have notice that they send leads out weekly alarming the Pro that they have a potential lead, We...
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3 comments
Anonymous
#1780076

Exactly

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Review
#1692650 Review #1692650 is a subjective opinion of poster.

A problem with one of your people | Thumbtack review

A problem with one of your people - Thumbtack review
A problem with one of your people - Thumbtack review
A problem with one of your people - Thumbtack review
Your vendor showed up the first day to start the project and collected $600.00 cash which is half the amount we agreed on. He left that day some of his tools at my house and never showed back up for almost 9 days to finish the job. Not answering my calls now.
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Review
#1692110 Review #1692110 is a subjective opinion of poster.

What can I do about getting paid for a job I did | Thumbtack review

I received a lead for a punch list job on October 18th from SUCCESS on thumbtack. I responded to it the same day and talked to the lady (which I still don't know her real name) about the projects she was wanting done. On Saturday the 19th I drove to Springfield tn to try to give her a detailed breakdown on the different items she was wanting done. This took roughly two and a half hours of my time to figure out how long each item would take to the minute. I sent her the break down list and total number of hours it would take she came back and subtracted alot of the work to be done. We agreed for me to do the tile work and a few pieces of trim, and six pieces of crown on cabinets. Sunday October 20th my wife and I had to pick up the supplies at Lowe's for the lady ( mind you this is all I am guessing free labor just to have the job). We made to the rental property around 10:15am and started working. I forgot to mention we also had to hang 3 blinds (5) so my wife started doing that while I started laying for the tile backsplash I was going to do. In the mean time this lady after we had agreed to them few items not to exceed 14 to 15 hours started calling and text non stop about getting this done so she could get the cleaners in on Monday morning. As she is doing this she keep adding the rest of the items she had eliminated. My wife and I worked through the night finishing up at 8:00am Monday morning. I sent MISS SUCCESS a message telling her all the tile was done the back splash in under two of the three sinks which she didn't have only half for under the third. And I would like to get paid (at this point we have 37 man hours in between us).got home the lady calls back to ask when I would be returning to do the rest of the punch list which she kept adding to. I went back and worked another 8 hours tuesday finished some painting she wasn't worried about but got paint order to have it done fix two doors installed a digital entry lever set fix doors on the bathroom vanity, and tiled the underneath of kitchen sink. The eletrians help pick up at some point my bucket and supply to grout with. I once again messaged her told her everything was complete but the grouting of the sink. I ask about getting paid once again. She replies with when are you going to grout underneath the sink and that I stained her countertop and that she didn't think I had the money to replace it so she wouldn't be paying me. I see this as 45 hours at least of free labor for her. I also she her still running and in thumbtack for her other rental properties.
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Review
#1689895 Review #1689895 is a subjective opinion of poster.
1.0
Details
Thumbtack charges a pro for a customer asking a question. Thumbtack tell the pros it's a "Lead" The charges are outrageous Thumbtack charged me $25 for a ladies asking for an estimate, I responded and the lady said I found someone else. Sooo....I paid $25 and the other...
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4 comments
Aislinn
#1773712

we should do something they are cheating and stealing and nobody do anything

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Review
#1683802 Review #1683802 is a subjective opinion of poster.
Service
Thumbtack Leads
Pros
  • Concept sounds good
Cons
  • Pay for a question
Reason of review
Pricing issue
Loss
$25
Preferred solution
Full refund
Tags
  • unethical
  • Bad Buisness
  • Robbing people
  • Thumback Reviews
  • Hurt Smaill Business
  • Not For Small Businesses
1.0
Details
Today received an email from Thumbtack because a violation of my account they removed my business profile for 7 business days. I called them and try to find out what was the violation. Turns out it was one of my customer left a 5 start review without comment, for them...
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Review
#1682658 Review #1682658 is a subjective opinion of poster.
Product
Thumbtack Thumbtack For Professionals Mobile Application
Pros
  • Possibility of this being a good source for job leads
Cons
  • I feel like thumbtack stole my money
  • Scams
Reason of review
Banged from business
Loss
$2000
Preferred solution
Lawsuit
Tags
  • Home Improvememt
  • Thumback Reviews

To discuss matter with account | Thumbtack review

I will be ending my account with Thumbtack because of the automac payment setup required in order to bid on any job. This is an invasion of my right to choose jobs I’m interested in and an invasion of my bank account and I’m so disappointed in Thumbtack for implementing this feature.
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Review
#1682580 Review #1682580 is a subjective opinion of poster.
Reason of review
Thumbtacks new policy
Preferred solution
Allow me to only pay for the jobs I want to bid on after reviewing the customer request. No automatic weekly withdrawal from my account!!!!!!!

Thumbtack is a RIP off

1.0
Details
Every change has made it worse. Too much money, too much competition, not enough information about the customer or quote.
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Review
#1681385 Review #1681385 is a subjective opinion of poster.
Pros
  • I am still a top pro on thumbtack
Cons
  • Too much competition
  • No info regarding quotes sent
  • Ripping off professionals
Reason of review
Bad quality
Loss
$100000
Preferred solution
Change it back to how it was.
1.0
Details
I needed to change my 5 star review of a pro to a 1 star. But, apparently, you can only edit your review ONE TIME. I did not know that when I edited my review to change the NAME of the pro from Steve (the guy I initially wanted to hire who did not get back to me...
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Review
#1681094 Review #1681094 is a subjective opinion of poster.
Cons
  • Service sucks
Reason of review
Not as described/ advertised
Loss
$775
Preferred solution
Full refund

I got charged when I didn't take lead. | Thumbtack review

How do I get leads I do not pay for unless I get hired? It seems I got charged for leads I just looked at and did not get. I'm a photographer and do not have money to waste. Help!!
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Review
#1674693 Review #1674693 is a subjective opinion of poster.
Pros
  • Quick response and professional lead
Cons
  • Never hired
  • Bad leads and lack of refunds
  • Bad leads
Reason of review
Access/ activation issues
Loss
$26
Preferred solution
Full refund

Scmasers | Thumbtack review

1.0
Details
Scmasers - Thumbtack review
i placed 2 adds one for appliance repair and one for Elvis singing telegrams.i have been with thumbtack for 4 months thumbtack could not even find my accounts.but charged for the price quotes.lost alot of money.
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Review
#1673317 Review #1673317 is a subjective opinion of poster.
Service
Thumbtack Leads
Pros
  • Question process was thorough
Cons
  • Service
  • I hated there service
  • How its set up for the vendors to only pay
Reason of review
Problems with payment
Preferred solution
do your ob riget