
Thumbtack
Reviews and Complaints
Thumbtack Reviews
Wrongfully charged
User's recommendation: Know exactly what you’re looking for and don’t waste a contractors time and money.
Bad customer service
Leads issue
I am receiving leads that are not my preferences
I have to leads to pay for and I don’t see them
Customer service
- Growing business
- Working and the jobs
- Charges for leads no one gets hired or job disappears
- Site restrictions
Leads
User's recommendation: You must always monitor the activity.
Account cancellation
User's recommendation: It’s a good app but the policies aren’t clear.
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Verified Reviewer New ReviewerYou're *** me
User's recommendation: Patients not real customer support friendly.
- Provide leads
- Being taken advantage of
I cant access my account
User's recommendation: Thumbtack does not answer their phone.
Incorrect balance
User's recommendation: All good.
Payment issue
User's recommendation: Easy and effective.
Overcharged for HOA approval leads
Frustration!
User's recommendation: I wish I did.
- I get jobs
- No functional customer service for pros
To know why my account was deactivated
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