Most helpful reviews first
For all you Pros out there who have been taken for a ride. I am filing a class-action lawsuit today with my attorney. Whoever would like to join me please email me at firstname.lastname@example.org. Let's sue the pants off of this scamming organization and try to save our small...Read more
I signed up for Thumbtack exactly 18 days ago. I submitted 21 detailed quotes to 21 leads I received throughout those 18 days. Usually I received about 3-15 leads every day (mostly from my area, and some out of state) and the reason I did not respond to more leads was...Read more
- Lot of leads
I didn't like
- Customers do not view quotes
- Never hired
I have been using Thumbtack for about 3 months, have spent probably $ 300.00 in credits, and am starting to think the whole thing is a SCAM. Sure, I have gotten a few legitimate customers, but I seriously doubt the authenticity of some of these "requests"...more like...Read more
I was with Thumbtack when they first started. Made numerous bids never any word back. When they went to the $14 unlimited bid per month I tried that. Bid on everything and anything, high and low. Not one response. Now there is a new scammer called Outsource.com. 15 to...Read more
Hi this is Donna Franz. I had needed a contractor to come and grout my shower tiles and threshold and all the things that you do when you grout shower tiles,I had use thumbtack cuz I heard it on TV and I thought was a great idea to find a contractor. I contacted C&H...Read more
I had reservations about THUMBTACK for quite some time now but I gave it a chance. I like the concept but CERTAINLY do not believe the professionals should be charged. It seems they are defrauding professionals and free-lancers.... The "INTERNET ROBOT" service they...Read more
This is only the latest, and I do mean very last straw with these people. I am livid. I have documentation on this incident among many many others going back 4 years. There's this supposed "clothing designer" in NY by the name of Sean Young. I sent an answer to his...Read more
I agree 100% that they have gone bad and now that they have this "instant match" system it is even worse! If you don't allow them to shop clients for you and pay extra for quotes, you won't receive them. We did a test with other trainers and set all our settings the...Read more
I recently hired a "PRO" from Thumbtack to install a glass mosaic tiled shower. The tile job is completely unacceptable. The grout lines and tile are so uneven that it hurts your eyes. I stopped them from completing the job once I walked into the bath and saw the...Read more
I'm a Pro and every week I need to dispute charges. They charge how they feel that job is "worth" Customers constantly lying about the job so they get a Pro to reach out a.s.a.p. They say Huge job but customer really lied and its to clean 1 room or throw away 1 bin of...Read more
- Customer service is personable
I didn't like
- Refund process
- Dont back up pros
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