filters
state:
Show
city:
Show
product:
Show
I was with Thumbtack when they first started. Made numerous bids never any word back. When they went to the $14 unlimited bid per month I tried that. Bid on everything and anything, high and low. Not one response. Now there is a new scammer called Outsource.com. 15 to...
Read more
Anonymous
Anonymous

they are a scam and I hope more people complain about their product..

Anonymous
Anonymous

100% True. I left the platform. Support is really medoicre as well.

#586685
Reply to reviews
Thumbtack - Customers won't even view your quote 60% of the time
Thumbtack - Customers won't even view your quote 60% of the time
Thumbtack - Customers won't even view your quote 60% of the time
Thumbtack - Customers won't even view your quote 60% of the time
Thumbtack - Customers won't even view your quote 60% of the time
I signed up for Thumbtack exactly 18 days ago. I submitted 21 detailed quotes to 21 leads I received throughout those 18 days. Usually I received about 3-15 leads every day (mostly from my area, and some out of state) and the reason I did not respond to more leads was...
Read more
Anonymous
Kevin

Thumbtack limits bids to about 5... meaning that if you ever use Thumbtack, you’ll be guaranteed to get bids from the five companies who weren’t good enough to be busy at the ...

Anonymous
Gary247

Most of the leads are fake that are written by Thumbtack employees or a hired 3rd party contractor. For the scam to be profitable for Thumbtack the quote has to be "viewed" by...

5.0
I liked
  • Lot of leads
  • Idea
I didn't like
  • Customers do not view quotes
  • Never hired
#664883
Reply to reviews
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
I had reservations about THUMBTACK for quite some time now but I gave it a chance. I like the concept but CERTAINLY do not believe the professionals should be charged. It seems they are defrauding professionals and free-lancers.... The "INTERNET ROBOT" service they...
Read more
dpsinalph69
dpsinalph69

THUMBTACK IS THE NEW WALLSTREET WITH HIGH PRICED ATTORNEYS AND COMPUTERS!!!!!BACKGROUND CHECKED?!?!MORALITY AND BEING ETHICAL?!!!THUMBTACK IS ROBBING THE BUSINESS OWNER BLIND_...

Anonymous
Anonymous

I get requests to quote at all hours of the day and night and have gotten quite a few clients this way. The clients don't realize you have to answer within a short time--or th...

1.3
I liked
  • Idea
  • Concept
I didn't like
  • No corporate transparency
  • Ripping off professionals
  • Fraudulent customers and leads
#650677
Reply to reviews
I have been using Thumbtack for about 3 months, have spent probably $ 300.00 in credits, and am starting to think the whole thing is a SCAM. Sure, I have gotten a few legitimate customers, but I seriously doubt the authenticity of some of these "requests"...more like...
Read more
Anonymous
Thumbtack User

I can confirm it's a scam, unfortunately. I had another photographer who was bidding on jobs (during the day, for a percentage of the booking), and she brought to my attention...

Anonymous
Jane Daniel

How do we get our money back?

I didn't like
  • No direct contact info after i purchase leed
  • Fraudulent customers and leads
  • Unfair exploited prices to submit bids
#939043
Reply to reviews
Account Deactivated | Top Pro with 160 Five Star Reviews | 4 Years on Thumbtack
Account Deactivated | Top Pro with 160 Five Star Reviews | 4 Years on Thumbtack
Account Deactivated | Top Pro with 160 Five Star Reviews | 4 Years on Thumbtack
Account Deactivated | Top Pro with 160 Five Star Reviews | 4 Years on Thumbtack
This is the most absurd thing that has ever happened to me, and now I don't know what to do. I've been using #Thumbtack for over 4 years now. Thumbtack is a site that connects Pros with Customers. A Customer submits a request for a Professional to perform work for...
Read more
Anonymous
Jack

Just take them to court, sue them for every pennies they own included their pants. You paid your debts to the society, you owe no one, you are a free man. These idiots want to...

3.4
I liked
  • Cost
  • Reviews
  • Instant match quotes
I didn't like
  • Fake leads
  • Background check
  • Account deactivation
#1250100
Reply to reviews
I agree 100% that they have gone bad and now that they have this "instant match" system it is even worse! If you don't allow them to shop clients for you and pay extra for quotes, you won't receive them. We did a test with other trainers and set all our settings the...
Read more
Anonymous
AN

Contractors who signed up with Thumbtack did so with the understanding they would be competing against no more than 4 other contractors. Over the years, a contractor on Thumbt...

Anonymous
Alan Smola

100% agree with the comments in this thread - ever since Thumbtack changed their quoting system (i.e. instant match) it removes all the control away from the pro. I used to be...

2.8
#1128199
Reply to reviews
7/19/2017 COMPLAINT.draft I have been trying for years with Thumbtack to no avail. Sexual predation from requestors, paying fees I shouldn't be paying because they refuse to acknowledge travel range, having to spend endless time looking at emails that have nothing to...
Read more
Anonymous
Joe S

They charged so much I lost on jobs. They refused to break down their charges for me. I have asked to no avail.

Anonymous
James S

Experienced HEAVY losses due to fraudulent leads. I'm in on this, lets get a class action going.sadlerjames15@gmail.com

#1076686
Reply to reviews
Thumbtack is a scam without a shadow of a doubt. When you've run a business for 10-15 years you get to know your market intimately and you get a good idea of the average job request and the form they take. So when you see the job requests that Thumbtack send you, and...
Read more
Anonymous
Diz

So Fake.THEY OWE A TON OF $$$ to their VENTURE Capitalists...they wasted a lot of money and they have a ton of overpaid 23 year old idiots to support in thier company

Anonymous
matt

I spoke to a massage therapist last week who used to pay two or three dollars for leads, 19 months ago. I started on Thumbtack paying three to five dollars, and the just incre...

#898416
Reply to reviews
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
I recently hired a "PRO" from Thumbtack to install a glass mosaic tiled shower. The tile job is completely unacceptable. The grout lines and tile are so uneven that it hurts your eyes. I stopped them from completing the job once I walked into the bath and saw the...
Read more
Lisa_NC
Lisa_NC

I am so sorry this has happened to you!Unfortunately, events like this will continue to happen as long as Thumbtack allows amateurs on the site to 1. Get on the site and 2. Wr...

Anonymous
Thumbtack feedback

Please text for cell phone number to our customer service shanno01n@gmail.com,we will work on your total refund,Thank you.

1.0
I didn't like
  • Customer service resolution
  • Lost use of guest bathroom
  • Thumbtack guarantee is useless
#1069798
Reply to reviews
Thumbtack - Leads Review from Westlake Village, California
Thumbtack - Leads Review from Westlake Village, California
Thumbtack - Leads Review from Westlake Village, California
Notice, they are all Lower Case (names) this is so staff doesnt have to waste time Capitalizing the First and Last initial (You used to be able to somewhat tell this way who was fake) ex. jOHN Smith or john smith .now thumbtack has gotten smarter by reading our reviews...
Read more
nc1charlotte
nc1charlotte

TT does not monitor the requests coming in properly. On 9/13/17 I received 5 similar videography requests with the name changed a bit and the city location. It was blindingly ...

Anonymous
anonymous

It truly sux that Dumbtack is screwing their own customers. I can't use them anymore. I hope they go to jail for fraud.

1.3
#932736
Reply to reviews