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I was with Thumbtack when they first started. Made numerous bids never any word back. When they went to the $14 unlimited bid per month I tried that. Bid on everything and anything, high and low. Not one response. Now there is a new scammer called Outsource.com. 15 to...
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Anonymous
Anonymous

they are a scam and I hope more people complain about their product..

Anonymous
Anonymous

100% True. I left the platform. Support is really medoicre as well.

#586685
Reply to reviews
Thumbtack - Customers won't even view your quote 60% of the time
Thumbtack - Customers won't even view your quote 60% of the time
Thumbtack - Customers won't even view your quote 60% of the time
Thumbtack - Customers won't even view your quote 60% of the time
Thumbtack - Customers won't even view your quote 60% of the time
I signed up for Thumbtack exactly 18 days ago. I submitted 21 detailed quotes to 21 leads I received throughout those 18 days. Usually I received about 3-15 leads every day (mostly from my area, and some out of state) and the reason I did not respond to more leads was...
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Anonymous
Gary247

Most of the leads are fake that are written by Thumbtack employees or a hired 3rd party contractor. For the scam to be profitable for Thumbtack the quote has to be "viewed" by...

Anonymous
Anonymous

I think Thumbtack is scam. I am vendor and I have spent money for leads. Not a single deal has been made. I think the leads are fake.I haven been doing my business for 10 year...

5.0
I liked
  • Idea
  • Lot of leads
I didn't like
  • Never hired
  • Customers do not view quotes
#664883
Reply to reviews
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
I had reservations about THUMBTACK for quite some time now but I gave it a chance. I like the concept but CERTAINLY do not believe the professionals should be charged. It seems they are defrauding professionals and free-lancers.... The "INTERNET ROBOT" service they...
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dpsinalph69
dpsinalph69

THUMBTACK IS THE NEW WALLSTREET WITH HIGH PRICED ATTORNEYS AND COMPUTERS!!!!!BACKGROUND CHECKED?!?!MORALITY AND BEING ETHICAL?!!!THUMBTACK IS ROBBING THE BUSINESS OWNER BLIND_...

Anonymous
Anonymous

I get requests to quote at all hours of the day and night and have gotten quite a few clients this way. The clients don't realize you have to answer within a short time--or th...

1.3
I liked
  • Concept
  • Idea
I didn't like
  • No corporate transparency
  • Charging professionals
  • Fraudulent customers and leads
#650677
Reply to reviews
I have been using Thumbtack for about 3 months, have spent probably $ 300.00 in credits, and am starting to think the whole thing is a SCAM. Sure, I have gotten a few legitimate customers, but I seriously doubt the authenticity of some of these "requests"...more like...
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Anonymous
Thumbtack User

I can confirm it's a scam, unfortunately. I had another photographer who was bidding on jobs (during the day, for a percentage of the booking), and she brought to my attention...

Anonymous
Jane Daniel

How do we get our money back?

I didn't like
  • Fraudulent customers and leads
  • No direct contact info after i purchase leed
  • Unfair exploited prices to submit bids
#939043
Reply to reviews
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
I recently hired a "PRO" from Thumbtack to install a glass mosaic tiled shower. The tile job is completely unacceptable. The grout lines and tile are so uneven that it hurts your eyes. I stopped them from completing the job once I walked into the bath and saw the...
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Lisa_NC
Lisa_NC

I am so sorry this has happened to you!Unfortunately, events like this will continue to happen as long as Thumbtack allows amateurs on the site to 1. Get on the site and 2. Wr...

Anonymous
Thumbtack feedback

Please text for cell phone number to our customer service shanno01n@gmail.com,we will work on your total refund,Thank you.

1.0
I didn't like
  • Lost money
  • Customer service resolution
  • Lost use of guest bathroom
#1069798
Reply to reviews
Thumbtack - Leads Review from Westlake Village, California
Thumbtack - Leads Review from Westlake Village, California
Thumbtack - Leads Review from Westlake Village, California
Notice, they are all Lower Case (names) this is so staff doesnt have to waste time Capitalizing the First and Last initial (You used to be able to somewhat tell this way who was fake) ex. jOHN Smith or john smith .now thumbtack has gotten smarter by reading our reviews...
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nc1charlotte
nc1charlotte

TT does not monitor the requests coming in properly. On 9/13/17 I received 5 similar videography requests with the name changed a bit and the city location. It was blindingly ...

Anonymous
anonymous

It truly sux that Dumbtack is screwing their own customers. I can't use them anymore. I hope they go to jail for fraud.

1.3
#932736
Reply to reviews
After several months on Thumbtack, I have spent 100's of dollars on quotes to "potential clients" but was only hired once. the odds, at least from my experience, is about 100-1 against you. The clients are not required to give a reason why your proposal was not...
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Anonymous
Anonymous

Thumbtack reviews are phoney and misleading. Hiring anyone from there is a bad plan.

Anonymous
Monica Westfield

Its a joke. I've tried and tried to create an account. But they say I have one. Bulls**t.

#559149
Reply to reviews

Thumbtack - B A D
Thumbtack - B A D
Thumbtack - B A D
Thumbtack - B A D
Thumbtack - B A D
Thumbtack - B A D
Thumbtack - B A D
Thumbtack - B A D
Up to this point & time I would say that Thumbtack's guarantee has not been truthful. Come to find out the recommended contractor wasn't even a real business, nor was the contractor a registered plumber. My Wife hired a recommended professional contractor through...
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1.0
Product
I didn't like
  • Workmanship of finished product
#1133093
Reply to reviews
I list with thumbtack.com as a remodeling contractor. No charge to list. They notify me with first name and last initial , town or community, and the type of work to be done. Usually small jobs , sometimes too far away and some I just do not perform. Then to contact...
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Anonymous
StevenG

Wake up Contractors. Service Magic changed their name. They are now Home Advisers!These Lead Generation Outfits including Thumbtack are a Rip-Off, PERIOD!You don't know it, ...

Anonymous
stormy

Contractors and all of us need to stop using all of these lead generators there are a lot of them and they are making money off all of us for people just surfing the internet....

#319389
Reply to reviews
Thumbtack - BUYER BE WARE OF SOUTH TEXAS LANDSCAPE!!!!
ATTACHMENT A DETAILED BACKGROUND ACCOUNTING OF ACTIONS FOR LANDSCAPING WORK @ 7397 REAL ROAD CHINA GROVE, TX 78263 My husband, Aaron ONeal and I, wife, Carla Baker, contacted Mr. Sodrock, Owner, South Texas Landscape, LLC., by text on Friday, June 9, at 1:07 pm to...
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Anonymous
Lopez

" waited for my turn for almost 2 months while contacting him every couple of weeks "That should have been your first warning .Did you honestly think that the service would so...

#1065402
Reply to reviews