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I was with Thumbtack when they first started. Made numerous bids never any word back. When they went to the $14 unlimited bid per month I tried that. Bid on everything and anything, high and low. Not one response. Now there is a new scammer called Outsource.com. 15 to...
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Anonymous
Anonymous

they are a scam and I hope more people complain about their product..

Anonymous
Anonymous

100% True. I left the platform. Support is really medoicre as well.

#586685
Reply to reviews
Thumbtack - Customers won't even view your quote 60% of the time
Thumbtack - Customers won't even view your quote 60% of the time
Thumbtack - Customers won't even view your quote 60% of the time
Thumbtack - Customers won't even view your quote 60% of the time
Thumbtack - Customers won't even view your quote 60% of the time
I signed up for Thumbtack exactly 18 days ago. I submitted 21 detailed quotes to 21 leads I received throughout those 18 days. Usually I received about 3-15 leads every day (mostly from my area, and some out of state) and the reason I did not respond to more leads was...
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Anonymous
Kevin

Thumbtack limits bids to about 5... meaning that if you ever use Thumbtack, you’ll be guaranteed to get bids from the five companies who weren’t good enough to be busy at the ...

Anonymous
Gary247

Most of the leads are fake that are written by Thumbtack employees or a hired 3rd party contractor. For the scam to be profitable for Thumbtack the quote has to be "viewed" by...

5.0
I liked
  • Idea
  • Lot of leads
I didn't like
  • Never hired
  • Customers do not view quotes
#664883
Reply to reviews
For all you Pros out there who have been taken for a ride. I am filing a class-action lawsuit today with my attorney. Whoever would like to join me please email me at copythatco@gmail.com. Let's sue the pants off of this scamming organization and try to save our small...
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Anonymous
Anonymous

HI, MY NAME IS TRAVIS MURDOCK, I AM A PERSONAL TRAINER AND HAVE BEEN CHARGED FOR LEADS THE OFFERED ME OUT OF STATE AFTER I REQUESTED THAT THEY STOP.I WOULD LIKE TO JOIN YOUR L...

Anonymous
Donna

Thumbtack makes up fake accounts pretending like an interested customer is contacting you so they can bill you for the contact. I purposely bid an outrageous price just to see...

#1249701
Reply to reviews
I have been using Thumbtack for about 3 months, have spent probably $ 300.00 in credits, and am starting to think the whole thing is a SCAM. Sure, I have gotten a few legitimate customers, but I seriously doubt the authenticity of some of these "requests"...more like...
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Anonymous
Tree service

I also feel scammed by Thumbtac, I have had some legitimate customers, however I feel I have experienced fake leads as well and unspecified charges, some charges for just pass...

Anonymous
Anonymous

I agree with this post.

I didn't like
  • No direct contact info after i purchase leed
  • Unfair exploited prices to submit bids
  • Fraudulent customers and leads
#939043
Reply to reviews
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
I had reservations about THUMBTACK for quite some time now but I gave it a chance. I like the concept but CERTAINLY do not believe the professionals should be charged. It seems they are defrauding professionals and free-lancers.... The "INTERNET ROBOT" service they...
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dpsinalph69
dpsinalph69

THUMBTACK IS THE NEW WALLSTREET WITH HIGH PRICED ATTORNEYS AND COMPUTERS!!!!!BACKGROUND CHECKED?!?!MORALITY AND BEING ETHICAL?!!!THUMBTACK IS ROBBING THE BUSINESS OWNER BLIND_...

Anonymous
Anonymous

I get requests to quote at all hours of the day and night and have gotten quite a few clients this way. The clients don't realize you have to answer within a short time--or th...

1.3
I liked
  • Idea
  • Concept
I didn't like
  • Fraudulent customers and leads
  • No corporate transparency
  • Charging professionals
#650677
Reply to reviews
I agree 100% that they have gone bad and now that they have this "instant match" system it is even worse! If you don't allow them to shop clients for you and pay extra for quotes, you won't receive them. We did a test with other trainers and set all our settings the...
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Anonymous
Aaron

I'm disgusted at what Thumbtack has turned into. I've been a Pro with them for the past 4 years and up til a few months ago everything went down hill. Prices tripled, instant ...

Anonymous
Anonymous13

I agree. I was doing pretty well before “ instant match” now I rarely get any leads yet pay ask much or more than I used to??? Not happy with the company at all!

2.8
#1128199
Reply to reviews
7/19/2017 COMPLAINT.draft I have been trying for years with Thumbtack to no avail. Sexual predation from requestors, paying fees I shouldn't be paying because they refuse to acknowledge travel range, having to spend endless time looking at emails that have nothing to...
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Anonymous
Neil

I'm wondering if Thumbtack is in financial truble? I have been unable to reach Corporate since they recently outsourced their customer help desk to the Philippines AND raised ...

Anonymous
Tiffany

Send me the information. My name is Tiffany my email is tlewis12248@gmail.com

#1076686
Reply to reviews
Thumbtack is a scam without a shadow of a doubt. When you've run a business for 10-15 years you get to know your market intimately and you get a good idea of the average job request and the form they take. So when you see the job requests that Thumbtack send you, and...
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Anonymous
Anonymous

These companies are on the rise, taking pleasure in profiting off the backs of others. I would suggest spending money on advertising and old fashioned guerrilla marketing. Sto...

Anonymous
Anonymous

I agree 100%. Going to look into a class action.

#898416
Reply to reviews
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
I recently hired a "PRO" from Thumbtack to install a glass mosaic tiled shower. The tile job is completely unacceptable. The grout lines and tile are so uneven that it hurts your eyes. I stopped them from completing the job once I walked into the bath and saw the...
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Anonymous
Diane Denney

I totally agree with you on Thumbtack, their guarantee is useless! I used their service and hired a sheetrock service and they did such a horrible job we had to tear it all do...

Lisa_NC
Lisa_NC

I am so sorry this has happened to you!Unfortunately, events like this will continue to happen as long as Thumbtack allows amateurs on the site to 1. Get on the site and 2. Wr...

1.0
I didn't like
  • Thumbtack guarantee is useless
  • Lost money
  • Lost use of guest bathroom
#1069798
Reply to reviews
Thumbtack - I have a complaint
Thumbtack - I have a complaint
Thumbtack - I have a complaint
Thumbtack - I have a complaint
Thumbtack - I have a complaint
I hired a t&t painting for my flooring job through thumbtack. They took 50%deposit and they didnt finished the flooring and now they have my keys too as per agreement they gonna finish the job or return my deposit and keys but now they don't want to both things and...
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#1324423
Reply to reviews