For all you Pros out there who have been taken for a ride. I am filing a class-action lawsuit today with my attorney. Whoever would like to join me please email me at copythatco@gmail.com. Let's sue the pants off of this scamming organization and try to save our small...
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220 comments
Candie
#1799782

Add me sofiaelwinphotos@gmail.com

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Review
#1249701 Review #1249701 is a subjective opinion of poster.
I have been using Thumbtack for about 3 months, have spent probably $ 300.00 in credits, and am starting to think the whole thing is a SCAM. Sure, I have gotten a few legitimate customers, but I seriously doubt the authenticity of some of these "requests"...more like...
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38 comments
Anonymous
#1792881

Agree 100%

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Review
#939043 Review #939043 is a subjective opinion of poster.
Service
Thumbtack Leads
Cons
  • Fraudulent customers and leads
  • Unfair exploited prices to submit bids
  • No direct contact info after i purchase leed
Reason of review
Not as described/ advertised
I was with Thumbtack when they first started. Made numerous bids never any word back. When they went to the $14 unlimited bid per month I tried that. Bid on everything and anything, high and low. Not one response. Now there is a new scammer called Outsource.com. 15 to...
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49 comments
Anonymous
#1189027

they are a scam and I hope more people complain about their product..

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Review
#586685 Review #586685 is a subjective opinion of poster.
Product
Thumbtack Website
Reason of review
Poor customer service
5.0
Details
Customers won't even view your quote 60% of the time - Thumbtack review
Customers won't even view your quote 60% of the time - Thumbtack review
Customers won't even view your quote 60% of the time - Thumbtack review
Customers won't even view your quote 60% of the time - Thumbtack review
Customers won't even view your quote 60% of the time - Thumbtack review
I signed up for Thumbtack exactly 18 days ago. I submitted 21 detailed quotes to 21 leads I received throughout those 18 days. Usually I received about 3-15 leads every day (mostly from my area, and some out of state) and the reason I did not respond to more leads was...
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18 comments
Anonymous
#1474087

Thumbtack limits bids to about 5... meaning that if you ever use Thumbtack, you’ll be guaranteed to get bids from the five companies who weren’t good enough to be busy at the time.

It’s not a good way to hire and I don’t feel like hovering over my text notifications like a buzzard hoping to make an uninformed bid based on too little information.Just use a search engine or friend references to find your pros.... don’t use this facacta service.

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Review
#664883 Review #664883 is a subjective opinion of poster.
Pros
  • Idea
  • Lot of leads
Cons
  • Never hired
  • Customers do not view quotes
Reason of review
Not as described/ advertised
Loss
$35
Preferred solution
Full refund
3.0
Details
I agree 100% that they have gone bad and now that they have this "instant match" system it is even worse! If you don't allow them to shop clients for you and pay extra for quotes, you won't receive them. We did a test with other trainers and set all our settings the...
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23 comments
Rami
#1761260

Every time TT makes a change it is more difficult for me to find the right client. I loved the way it used to be.

Can not understand why can not there be a more balance solution for this business. I will start looking for new options.

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Review
#1128199 Review #1128199 is a subjective opinion of poster.
Product
Thumbtack Account
Reason of review
Poor customer service
I list with thumbtack.com as a remodeling contractor. No charge to list. They notify me with first name and last initial , town or community, and the type of work to be done. Usually small jobs , sometimes too far away and some I just do not perform. Then to contact...
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86 comments
Anonymous
#1380270

Wake up Contractors. Service Magic changed their name.

They are now Home Advisers!

These Lead Generation Outfits including Thumbtack are a Rip-Off, PERIOD!

You don't know it, but your playing the shell game with them,and don't even know it!

Before you know it, you have given one or more of them,$1,500-$2,000. How many jobs do you have to do,to recoup that $$$$?

If your a Contractor, who believes in doing Quality work,for a reasonable price, work will follow you!

My recommendation is, when you finish a project, "Leave your clients Happy"!

Even if you don't make the profit you wanted. Word of mouth, is powerful!

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Review
#319389 Review #319389 is a subjective opinion of poster.
1.3
Details
Great Concept, but too many Fraudulent Requests for Services are Robot Generated! - Thumbtack review
Great Concept, but too many Fraudulent Requests for Services are Robot Generated! - Thumbtack review
Great Concept, but too many Fraudulent Requests for Services are Robot Generated! - Thumbtack review
Great Concept, but too many Fraudulent Requests for Services are Robot Generated! - Thumbtack review
Great Concept, but too many Fraudulent Requests for Services are Robot Generated! - Thumbtack review
Great Concept, but too many Fraudulent Requests for Services are Robot Generated! - Thumbtack review
Great Concept, but too many Fraudulent Requests for Services are Robot Generated! - Thumbtack review
Great Concept, but too many Fraudulent Requests for Services are Robot Generated! - Thumbtack review
I had reservations about THUMBTACK for quite some time now but I gave it a chance. I like the concept but CERTAINLY do not believe the professionals should be charged. It seems they are defrauding professionals and free-lancers.... The "INTERNET ROBOT" service they...
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17 comments
Tyger
#1276256

THUMBTACK IS THE NEW WALLSTREET WITH HIGH PRICED ATTORNEYS AND COMPUTERS!!!!!

BACKGROUND CHECKED?!?!

MORALITY AND BEING ETHICAL?!!!

THUMBTACK IS ROBBING THE BUSINESS OWNER BLIND_

REPORT THEM TO THE BBB!!!

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Review
#650677 Review #650677 is a subjective opinion of poster.
Service
Thumbtack Leads
Pros
  • Concept
  • Idea
Cons
  • Ripping off professionals
  • Fraudulent customers and leads
  • Charging professionals
Reason of review
80-95% of Requests for Services are fraudulent and generated by company.
Loss
$90
Preferred solution
Full refund
1.0
Details
Heart broken, devastated. Out of money. Ruined my new bathro - Thumbtack review
Heart broken, devastated. Out of money. Ruined my new bathro - Thumbtack review
Heart broken, devastated. Out of money. Ruined my new bathro - Thumbtack review
Heart broken, devastated. Out of money. Ruined my new bathro - Thumbtack review
Heart broken, devastated. Out of money. Ruined my new bathro - Thumbtack review
Heart broken, devastated. Out of money. Ruined my new bathro - Thumbtack review
Heart broken, devastated. Out of money. Ruined my new bathro - Thumbtack review
Heart broken, devastated. Out of money. Ruined my new bathro - Thumbtack review
Heart broken, devastated. Out of money. Ruined my new bathro - Thumbtack review
Heart broken, devastated. Out of money. Ruined my new bathro - Thumbtack review
Hi this is Donna Franz. I had needed a contractor to come and grout my shower tiles and threshold and all the things that you do when you grout shower tiles,I had use thumbtack cuz I heard it on TV and I thought was a great idea to find a contractor. I contacted C&H...
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1 comment
Anonymous
#1720970

As soon as the moisture gets in there, there’s a way to dry it out? But takes a lot of time and can’t use until it’s moisture free, for 5000 and a plane ticket I’ll take care of it. Thanks.

Review
#1394380 Review #1394380 is a subjective opinion of poster.
2.0
Details
Read the small print if there is any. I have been using Thumbtack for over 6 months now. I have been able to bid and get many jobs. I had the customers send in reviews if they liked my work. Thumbtack sent me an option to get a seal of approval from them by paying for...
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21 comments
Anonymous
#1802374

Very nice post. I just stumbled upon your blog and wanted to say that I’ve really enjoyed browsing your blog posts.

In any case I’ll be subscribing to your feed and I hope you write again soon! Regards Hannah Flack

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Review
#545255 Review #545255 is a subjective opinion of poster.
Reason of review
paying for a background check
Loss
$10000
Preferred solution
Either make everyone do a background check before sending quotes and getting jobs or change policy for older convictions that a person did so many years ago.People do make mistakes and do stay out of trouble.

Contact Thumbtack Customer Service

Website:
Mailing Address:
1355 Market Street
San Francisco, California 94103
United States
Phone:
(800) 948-2034
All Thumbtack Contacts

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Latest Question

Thumbtack Questions
Thumbtack is a scam without a shadow of a doubt. When you've run a business for 10-15 years you get to know your market intimately and you get a good idea of the average job request and the form they take. So when you see the job requests that Thumbtack send you, and...
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13 comments
Kagan
#1663835

The person or persons behind Thumbtack need to be eradicated from Earth. If ppl like them got harsh punishments such as the death penalty, we wouldn't be scammed left and right by these pieces of shit...the reason scamming goes rampant is because the biggest scammers and fraudsters are the ones running "our" country...

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Review
#898416 Review #898416 is a subjective opinion of poster.
Service
Thumbtack Leads
Reason of review
Not as described/ advertised