Most helpful reviews first
For all you Pros out there who have been taken for a ride. I am filing a class-action lawsuit today with my attorney. Whoever would like to join me please email me at email@example.com. Let's sue the pants off of this scamming organization and try to save our small...Read more
Company wrote 0 public responses to the review from May 07.
I was with Thumbtack when they first started. Made numerous bids never any word back. When they went to the $14 unlimited bid per month I tried that. Bid on everything and anything, high and low. Not one response. Now there is a new scammer called Outsource.com. 15 to...Read more
Company wrote 0 public responses to the review from Jan 25, 2015.
I signed up for Thumbtack exactly 18 days ago. I submitted 21 detailed quotes to 21 leads I received throughout those 18 days. Usually I received about 3-15 leads every day (mostly from my area, and some out of state) and the reason I did not respond to more leads was...Read more
Company wrote 0 private or public responses to the review from Jul 12, 2015.
- Lot of leads
I didn't like
- Customers do not view quotes
- Never hired
I have been using Thumbtack for about 3 months, have spent probably $ 300.00 in credits, and am starting to think the whole thing is a SCAM. Sure, I have gotten a few legitimate customers, but I seriously doubt the authenticity of some of these "requests"...more like...Read more
Company wrote 0 public responses to the review from Oct 18, 2016.
I agree 100% that they have gone bad and now that they have this "instant match" system it is even worse! If you don't allow them to shop clients for you and pay extra for quotes, you won't receive them. We did a test with other trainers and set all our settings the...Read more
Company wrote 0 private or public responses to the review from Nov 08, 2017.
I had reservations about THUMBTACK for quite some time now but I gave it a chance. I like the concept but CERTAINLY do not believe the professionals should be charged. It seems they are defrauding professionals and free-lancers.... The "INTERNET ROBOT" service they...Read more
Company wrote 0 private or public responses to the review from Jun 15, 2015.
Hi this is Donna Franz. I had needed a contractor to come and grout my shower tiles and threshold and all the things that you do when you grout shower tiles,I had use thumbtack cuz I heard it on TV and I thought was a great idea to find a contractor. I contacted C&H...Read more
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 05.
7/19/2017 COMPLAINT.draft I have been trying for years with Thumbtack to no avail. Sexual predation from requestors, paying fees I shouldn't be paying because they refuse to acknowledge travel range, having to spend endless time looking at emails that have nothing to...Read more
Company wrote 0 public responses to the review from Jul 19, 2017.
Thumbtack is a scam without a shadow of a doubt. When you've run a business for 10-15 years you get to know your market intimately and you get a good idea of the average job request and the form they take. So when you see the job requests that Thumbtack send you, and...Read more
Company wrote 0 public responses to the review from Aug 10, 2016.
I'm a Pro and every week I need to dispute charges. They charge how they feel that job is "worth" Customers constantly lying about the job so they get a Pro to reach out a.s.a.p. They say Huge job but customer really lied and its to clean 1 room or throw away 1 bin of...Read more
Company wrote 0 private or public responses to the review from Sep 29.
- Customer service is personable
I didn't like
- Customer window shopping but costs pro
- Customers have no responsability
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