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For all you Pros out there who have been taken for a ride. I am filing a class-action lawsuit today with my attorney. Whoever would like to join me please email me at copythatco@gmail.com. Let's sue the pants off of this scamming organization and try to save our small...
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Anonymous
Anonymous

Why does it seem these things go nowhere? They need go get sued out of business..and there is plenty of evidence. Getting leads for your business shouldn't feel like gambling....

Anonymous
Anonymous

please give me the information on the law suit since january i have been billed $259.69 in bid fees and have landed 2 jobs from thumbtack i can no longer talk to customer serv...

#1249701
Thumbtack - Customers won't even view your quote 60% of the time
Thumbtack - Customers won't even view your quote 60% of the time
Thumbtack - Customers won't even view your quote 60% of the time
Thumbtack - Customers won't even view your quote 60% of the time
Thumbtack - Customers won't even view your quote 60% of the time
I signed up for Thumbtack exactly 18 days ago. I submitted 21 detailed quotes to 21 leads I received throughout those 18 days. Usually I received about 3-15 leads every day (mostly from my area, and some out of state) and the reason I did not respond to more leads was...
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Anonymous
Kevin

Thumbtack limits bids to about 5... meaning that if you ever use Thumbtack, you’ll be guaranteed to get bids from the five companies who weren’t good enough to be busy at the ...

Anonymous
Gary247

Most of the leads are fake that are written by Thumbtack employees or a hired 3rd party contractor. For the scam to be profitable for Thumbtack the quote has to be "viewed" by...

5.0
I liked
  • Lot of leads
  • Idea
I didn't like
  • Customers do not view quotes
  • Never hired
#664883
I have been using Thumbtack for about 3 months, have spent probably $ 300.00 in credits, and am starting to think the whole thing is a SCAM. Sure, I have gotten a few legitimate customers, but I seriously doubt the authenticity of some of these "requests"...more like...
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thewitness
thewitness

I’m deleting my account. No good comes from this app. I’m also placing a block in my debit card and filing a disputed against thumbtack for a refund. What an inconvenience. Ne...

Anonymous
Anonymous

Just flat out crooks...

I didn't like
  • Fraudulent customers and leads
  • No direct contact info after i purchase leed
  • Unfair exploited prices to submit bids
#939043
I was with Thumbtack when they first started. Made numerous bids never any word back. When they went to the $14 unlimited bid per month I tried that. Bid on everything and anything, high and low. Not one response. Now there is a new scammer called Outsource.com. 15 to...
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Anonymous
Anonymous

they are a scam and I hope more people complain about their product..

Anonymous
Anonymous

100% True. I left the platform. Support is really medoicre as well.

#586685
Thumbtack - Heart broken, devastated. Out of money. Ruined my new bathro
Thumbtack - Heart broken, devastated. Out of money. Ruined my new bathro
Thumbtack - Heart broken, devastated. Out of money. Ruined my new bathro
Thumbtack - Heart broken, devastated. Out of money. Ruined my new bathro
Thumbtack - Heart broken, devastated. Out of money. Ruined my new bathro
Thumbtack - Heart broken, devastated. Out of money. Ruined my new bathro
Thumbtack - Heart broken, devastated. Out of money. Ruined my new bathro
Thumbtack - Heart broken, devastated. Out of money. Ruined my new bathro
Thumbtack - Heart broken, devastated. Out of money. Ruined my new bathro
Thumbtack - Heart broken, devastated. Out of money. Ruined my new bathro
Hi this is Donna Franz. I had needed a contractor to come and grout my shower tiles and threshold and all the things that you do when you grout shower tiles,I had use thumbtack cuz I heard it on TV and I thought was a great idea to find a contractor. I contacted C&H...
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1.0
#1394380
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
I had reservations about THUMBTACK for quite some time now but I gave it a chance. I like the concept but CERTAINLY do not believe the professionals should be charged. It seems they are defrauding professionals and free-lancers.... The "INTERNET ROBOT" service they...
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dpsinalph69
dpsinalph69

THUMBTACK IS THE NEW WALLSTREET WITH HIGH PRICED ATTORNEYS AND COMPUTERS!!!!!BACKGROUND CHECKED?!?!MORALITY AND BEING ETHICAL?!!!THUMBTACK IS ROBBING THE BUSINESS OWNER BLIND_...

Anonymous
Anonymous

I get requests to quote at all hours of the day and night and have gotten quite a few clients this way. The clients don't realize you have to answer within a short time--or th...

1.3
I liked
  • Concept
  • Idea
I didn't like
  • Fraudulent customers and leads
  • Ripping off professionals
  • No corporate transparency
#650677
Thumbtack - You don't have enough room here for all of my complaints!
Thumbtack - You don't have enough room here for all of my complaints!
Thumbtack - You don't have enough room here for all of my complaints!
Thumbtack - You don't have enough room here for all of my complaints!
Thumbtack - You don't have enough room here for all of my complaints!
Thumbtack - You don't have enough room here for all of my complaints!
Thumbtack - You don't have enough room here for all of my complaints!
This is only the latest, and I do mean very last straw with these people. I am livid. I have documentation on this incident among many many others going back 4 years. There's this supposed "clothing designer" in NY by the name of Sean Young. I sent an answer to his...
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1.5
#1496277
I agree 100% that they have gone bad and now that they have this "instant match" system it is even worse! If you don't allow them to shop clients for you and pay extra for quotes, you won't receive them. We did a test with other trainers and set all our settings the...
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Anonymous
Jeff

I used Thumbtack as a comedian for the last three years and did as well with them as other booking sites. Having gotten my name out there the other sites are now my primary so...

Anonymous
Aaron

I'm disgusted at what Thumbtack has turned into. I've been a Pro with them for the past 4 years and up til a few months ago everything went down hill. Prices tripled, instant ...

3.0
#1128199
Featured
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
Horrible tile work with no resolution from Thumbtack
I recently hired a "PRO" from Thumbtack to install a glass mosaic tiled shower. The tile job is completely unacceptable. The grout lines and tile are so uneven that it hurts your eyes. I stopped them from completing the job once I walked into the bath and saw the...
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Anonymous
Anonymous

I think he did a phenomenal job for someone who was tripping on acid! Not bad, lol :/

Anonymous
Anonymous

Had the same *** happen..thumbtack sucks

1.0
I didn't like
  • Thumbtack guarantee is useless
  • Customer service resolution
  • Lost use of guest bathroom
#1069798

Contact Thumbtack Customer Service

Mailing Address:
Thumbtack, Inc.
360 9th Street
San Francisco, CA 94103
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Thumbtack - Robbery
Thumbtack - Robbery
Thumbtack - Robbery
Thumbtack - Robbery
Thumbtack - Robbery
Thumbtack - Robbery
I'm a Pro and every week I need to dispute charges. They charge how they feel that job is "worth" Customers constantly lying about the job so they get a Pro to reach out a.s.a.p. They say Huge job but customer really lied and its to clean 1 room or throw away 1 bin of...
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Anonymous
Anonymous

They are trying to do what Home Advisor does. It will backfire

1.3
I liked
  • Customer service is personable
I didn't like
  • Refund process
  • Dont back up pros
  • Pricing
#1369161