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Hired a contractor through thumbtack. I was wary since there doesnt seem to be any reviews for the 'professionals' listed there but we were in a pinch and the meet and shake went well. $2,300 in we have had a a gutted bathroom for a month now. We see the contractor...
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#1173275
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I'm starting to really believe that they are giving me a lot of fake Leads when I pay for these leads and give my information to these customers they never never even respond with thank you I got somebody else or I'm not interested at the time instead they just ignore...
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1.0
#1173124
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Ive been consulting for over 5 years, have used other sites to bid on work. This is the only site that I have bid on over 30 projects and didn't receive an email or call for any one of my bids. Read that again 0 calls on over 30 bids. They dont provide enough...
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1.0
I didn't like
  • Lack of information
#1172737
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Thumbtack - Horrible

Thumbtack
#1172402
I used a contractor by the name of Warren construction. The worked they performed was horrific. If you need any work done, do not use this contractor found on thumbtack!
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Thumbtack - You keep charging me for clients that don't live near me not

Thumbtack
#1170224
I'm a personal trainer and you keep on charging me for clients that aren't even near me even in a 50 mile radius
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Thumbtack - I spend 200 for leads and no jobs to show for it!!!

Thumbtack
#1169801
1.0
Details
This site is a scam!!!
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website

Thumbtack - Complaints partially answered

Thumbtack
#1168299
Hi. I Called Thumbtack regatding the quality of keads I was getting . The customer service person was very polite. He explained some of my problems are related to my preferences while others are related to tge customers choice of how far to travel.
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I was using Thumbtack about 2 years ago before i had a baby. The prices for quotes where between $2-4. And mind you out of all the money you spend sending quotes, you will only get 1 or 2 jobs. So now im back to work and decided hey maybe i can get a few leads to make...
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#1171311
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I have used this company for over 3 years for leads, and although they keep changing their rules and policies (for the worse) I still have tried to use them to increase business. But, at least 25% of their leads are complete fraud, the typical Nigerian scam models or...
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1.1
I didn't like
  • Site is a joke
#1169850
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They do not properly screen their contractors. I hired one contractor from their website. He performed incompetent work. He performed a $4,900.00 HVAC install in May 2017. He came back 4 times. When he failed to respond to a service call in December 2017, when the heat...
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1.4
I didn't like
  • Failure to properly screen contractors
#1169591
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I was told the agent asighnd to my case would contact me either on tousday or Wednesday, I called on Monday, it has been a week and have heard nothing. I am being black mailed by a client, and instead of being helped, I am being ignored and brushed off. Along with my...
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1.0
#1169053
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I am a pro with thumbtack for over 2 years , I had a customer service problem which they caused ,and told me they could not fix, then a few days later my reviews get moved around so the one negative review I got replaces all other reviews at the top of the list on a...
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#1166945
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Leads are submitted to you without nearly as much information as you would need to make a detailed pricing quote but if you want a shot at the business you have to respond. You basically quote blind and hope that your pricing will make sense, very much so not an ideal...
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Anonymous
Anonymous1

This is 100% true. Total scam.

Anonymous
Anonymous

I totally agree.

1.0
#1166867
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Contact Thumbtack

Mailing Address:
Thumbtack, Inc.
360 9th Street
San Francisco, CA 94103
Phone:
(800) 948-2034
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It takes a lot of time and money to get business going on Thumbtack, regardless of your quality. Then, if you take even one scammy customer who retaliates for your not giving in to an unreasonable demand, they can shut you down with a false review and you have no...
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#1166283
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