Most helpful review

Class-Action Lawsuit.

For all you Pros out there who have been taken for a ride. I am filing a class-action lawsuit today with my attorney. Whoever would like to join me please email me at copythatco@***.com. Let's sue the pants off of this scamming organization and try to save our small...
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345 comments
#2203398

I am right behind you! They are scammers-liars-thieves… although I learned how to beat the system it cost me thousands before it clicked one day,not everyone has although I have shared with some and I support you all!

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ID
#1249701 Review #1249701 is a subjective opinion of poster.

I never was able to contact thumbtack for any problems I had.

Thumbtack also kept my information on google in order to redirect customers through my thumbtack account. And I still was never able to contact somebody in person from thumbtack.
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ID
#4038906 Review #4038906 is a subjective opinion of poster.
Location
San Leandro, California

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Verified Reviewer
New Reviewer

Company is a scam!

Thumbtack - Company is a scam!
Thumbtak pro is a scam. They charged me for leads i didnt even use! Do not waste your time and avoid the headache. I was charged for multiple leads automatically (i didnt confirm it), and they wont refund me my money due to their policy. Well Im still requesting a...
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ID
#4029728 Review #4029728 is a subjective opinion of poster.
Cons
  • Will charge your card for leads you do not use
Loss
$100
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

This service sucks ***

I cannot actually speak to real person, someone that I can describe my issue to without buying some dumb membership that if I did would permit me the luxury of human contact, someone who may emit understanding and empathy through the sound of their voice and allow me to be heard like a human being and perhaps help me in a way that a bot could not. You cant even submit a review to them unless you buy a membership. Why would I want to do business with them?!

User's recommendation: Go to a mom and pop shop on your own and cut Angi’s out of the middle. You’ll have better luck being able to speak to a human.

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ID
#4026955 Review #4026955 is a subjective opinion of poster.
Location
Vallejo, California

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New Reviewer

I can only give it Azeri minus and will report to consumer report Thumbtack doesn’t know check on the work of the companies they represent I was told this morning when I talked to someone at thumbac

For the horrible job that the company Recomended by Thumbtack Recomended I called them this morning and spoked with a representative that said someone will call me back from the department that deals with this situations but no one has Im about to report to consumer report agency that Thumbtack Recomend companys like the one that worked on my apartment. I have photos to prove all they did.

User's recommendation: I will never recomend Thumbtack to anyone.

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ID
#4002246 Review #4002246 is a subjective opinion of poster.
Preferred solution
Full refund

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New Reviewer

Account termination

To whom it may concern contacting you regarding my account on Thumbtack Pro - Yoga therapy by Yogi Ori As of Friday, September 16 my account is restricted and Im unable to login. Contacting customer service I was told I violated the terms of use and therefore the...
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ID
#3998083 Review #3998083 is a subjective opinion of poster.
Preferred solution
I want my account to re activated

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New Reviewer

Reactivation

it was ok the custmer service was desent i sat on hold a long while its taken over 3 weeks to get this figured out
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ID
#3992493 Review #3992493 is a subjective opinion of poster.
Preferred solution
beter faster resalotins

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New Reviewer

Log in issues

Put our pro account under employee email, that employee is no longer with company. No longer able to use business account. Desperately need help recovering information to log in and get it back up & running. Also you need a number to speak to someone, all your numbers are automated help
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ID
#3991576 Review #3991576 is a subjective opinion of poster.
Preferred solution
A call 512-839-7308

I'm a thumbtack pro and in desperation I came to this consumer but I am I'm a customer as well as a pro and I'm not getting any resolved for several issues that I've had and I worked hard I have worke

My complaint is that I feel like I have not been listened to I have not been respected and people have played games with me that are customer service reps that don't know what they're talking about and they don't give me an opportunity to even explain them so in desperation I came to this site. Value and treat pros with respect free now people is respect

User's recommendation: Listen to pros like you listen to customers because pros are your customers as well and you're not doing what you need to do when you don't value the pro is what I'm getting.

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ID
#3989047 Review #3989047 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

I was charged incorrectly

I've got a direct lead for $64 and she only wants to switch out a bathroom sink faucet which I charge $85 so why was I charged that amount
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ID
#3962995 Review #3962995 is a subjective opinion of poster.
Loss
$64
Preferred solution
Price reduction

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New Reviewer

Issues with my account Someone deactivated

Someone or thing deactivated my account. Been horrible for along time but its all I Got. They just Im silver status! By deactivated my account? Please help Good old old old customer pro over 120 jobs please help. Should have been 2 years ago. HELP NOT GETTING LEAD S
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ID
#3960287 Review #3960287 is a subjective opinion of poster.
Location
San Francisco, California

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New Reviewer

Incorrect charged

Member since 2020 and have never had martial arts in my profile !!! I get charged as a match for someone wanting mma martial arts?? WTF this isnt the first time something like this has happened. Also had a match with an white supremacy member. Should have gone to media about it. But have thumbtack a pass
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ID
#3956294 Review #3956294 is a subjective opinion of poster.
Pros
  • Good resource
  • Good resources
Cons
  • Terrible at communicating
  • Terrible human resource
Loss
$33
Preferred solution
Full refund

My account it’s been disable

Thumbtack - My account it’s been disable
Thumbtack - My account it’s been disable
Thumbtack - My account it’s been disable
Recently, my accounts has been disabled due to a dispute. I was trying to explain my part of the story, but didn't let me do it. I try though my phone and also through my Laptop and I couldn't answer and show the proof that I have, to show that this customer is not...
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ID
#3956094 Review #3956094 is a subjective opinion of poster.
Location
Cambridge, Massachusetts

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New Reviewer

Respond my client complain

I do still need to talk with someone from thumbtack. My issue is not solved yet. Please call me at 914346****
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ID
#3950212 Review #3950212 is a subjective opinion of poster.
Location
Bellevue, Washington
Preferred solution
My bar clean

No customer service

The company has a made-up policy for refunds that do not make sense. The company is so cheap that it does not have a customer service line. My account has been deactivated for a few days. The company doesn't even give a *** to turn it back on since it was their fault. I wonder if anyone can even read the request I sent to support. Thumbtack deactivated my account and has not reactivated it. i have a ton of leads and customers I need to contact. You guys don't give a *** Just keep charging credit cards.
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ID
#3950211 Review #3950211 is a subjective opinion of poster.
Location
Detroit, Michigan

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Verified Reviewer
New Reviewer

I would like to talk to real person iPhone texting or Gmail doesn’t answer any of the person and I would like to get a voice very frustrated but determined to make this work

Trying to make modifications and what I want and not be able to do it and would like to talk to a real person a lot of what you're sending me is not what I am requesting
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ID
#3950200 Review #3950200 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Preferred solution
Price reduction

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