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For all you Pros out there who have been taken for a ride. I am filing a class-action lawsuit today with my attorney. Whoever would like to join me please email me at copythatco@gmail.com. Let's sue the pants off of this scamming organization and try to save our small...
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220 comments
Candie
#1799782

Add me sofiaelwinphotos@gmail.com

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Review
#1249701 Review #1249701 is a subjective opinion of poster.

Not receiving notifications | Thumbtack review from Carrollton, Texas

No. Still having problems receiving notifications on job leads.
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Review
#1765724 Review #1765724 is a subjective opinion of poster.

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Verified Reviewer

Not receiving notifications | Thumbtack review

Restarting my number to receive notifications, and answered questions.
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Review
#1764493 Review #1764493 is a subjective opinion of poster.
Pros
  • Leads
Cons
  • Losing money

Recommend highly | Thumbtack review

Put info out on Thumbtack, Divine Works was 1st and only company to respond to us. They did a fantastic job!!! I give them a 10+. Will use again & again. Also, we will recommend to neighbors. Tony was very & her co-worker were very professional & courteous. Good price for all the leaves. They packed the leaves in bags & they do haul away leaves.
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Review
#1751995 Review #1751995 is a subjective opinion of poster.
Service
Thumbtack Leads
Reason of review
Good customer service

Customer would like to edit her review | Thumbtack review from Fredericksburg, Virginia

I have a customer who left a review before an issue was resolved. We resolved the issue and she would like to edit the review but she is not able to
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Review
#1726029 Review #1726029 is a subjective opinion of poster.

Payment issues | Thumbtack review

1.3
Details
Payment wen through no worries
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Review
#1722819 Review #1722819 is a subjective opinion of poster.
Reason of review
Thumbtack is always playing games with pros
Loss
$100
Preferred solution
Full refund

Don't have any customer service issues--- you will not get results | Thumbtack review from Palm Coast, Florida

1.0
Details
We pay thousands of dollars to thumbtack for leads each month. The quality of the lead is not and issue although, regardless of how many times I change the distance traveled it continues to go to 150 miles away??? SMH. The sales team are all english speaking in thumbtack, once they sell you then you no longer get anyone english speaking. The language barrier makes it very difficult to discuss any major issues with refunds or review issues. For a Pro who is a Top Pro who spends over 500+ a month, they should have a dedicated supervisor who speaks english and who fights for the Pro not for the rules of a review or a refund.
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Review
#1717530 Review #1717530 is a subjective opinion of poster.

Liked the work didn't like the follow up performance | Thumbtack review from Mchenry, Illinois

3.7
Details
Joe Austin owner of Anytime Restoration finished a basement for me. Due to a cancellation of a mirror he owes me about $150.00. I have called and texted him several times more than 6, over several mouths. He always promises to send the check, as of today no check. I guess they are all lost in the mail.
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Review
#1713170 Review #1713170 is a subjective opinion of poster.
Pros
  • I think thumbtack is good place to shop
Reason of review
Refund
Loss
$150
Preferred solution
Pay me what I'm owed we don't disagree on the amount
Tags
  • Rip Off

I have an a out I am a pro I also need to change my email addres | Thumbtack review

First of all the payment program is stuck on and I can’t do anything it’s got me locked out second I have a new phone and by mistake put in another email address so I need to change it
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Review
#1712629 Review #1712629 is a subjective opinion of poster.
Product
Thumbtack Account
Reason of review
Poor customer service
Preferred solution
How to change my email
2.7
Details
Here is the message I sent to them as I deactivated my account with them. To be fair, I did get a few customers over the years and I had great success as they turned into business customers, but that was years ago and many versions of how they changed their...
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Review
#1712582 Review #1712582 is a subjective opinion of poster.
Service
Thumbtack Leads
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Thumbtack Customer Service

Website:
Mailing Address:
1355 Market Street
San Francisco, California 94103
United States
Phone:
(800) 948-2034
All Thumbtack Contacts

Thumbtack Products and Services Reviews

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Latest Question

Thumbtack Questions

Stay Away!!! | Thumbtack review

They actually went in my computer, and deleted my Thumbtack page! In case anyone is unfamiliar with this practice, it is called Hacking, and it does constitute fraudulent behavior.
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Review
#1710191 Review #1710191 is a subjective opinion of poster.