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This absolutely has Got to be illegal. My story is Not unlike all the others. I also started with Thumbtack about 3 years ago when they were Somewhat affordable. I am certain that some of these job leads are fabricated and/or jobs that are no longer available. I have...
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Company wrote 0 private or public responses to the review from 11 hours ago.
1.0
#1420581
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I come at it from the professional service provider side. I used thumbtack for a year or so and in that time the policies have DRAMATICALLY changed. it used to be that if a "client" didnt respond within 48 hours, you would get a refund on the fee you paid for that...
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Company wrote 0 public responses to the review from 1 day ago.
#1420071
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Thumbtack - Don't use them

Thumbtack arbitrarily charged me up to $38 each time for a business contact that was unverified, turned out to be a scammer or a non-entity. Their website is primarily used by scammers to prey on small businesses. I would also believe they employ people to contact businesses falsely in order to generate revenue for themselves.
Company wrote 0 private or public responses to the review from 1 day ago.
1.0
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
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Website
I liked
  • Opportunity
I didn't like
  • Inability to verify job bids are real
  • Policies
  • Ripping off professionals
#1419720
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Thumbtack - Need more information on how I pay in my account

If I send a quote will I be charged
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 2 days ago.
#1418791
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Thumbtack - Open ticket on a complainy

Had laminate flooring put down at the end of june, but its lifted up. I sent the texts between the contractoi r and I, and now yall stated in my email that they said something about boards were in my floor. That is an absolute lie. So yall just let them make ylup a story to not have to fix my hall that they messed up.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 06.
1.8
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
#1417236
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I have been on thumbtack for about 2 years. I have gotten here and there a few REAL leads but most especially with one this year have been fake. Charging 6 to 8 dollars for interested people who want a quote yet the quote was available. If there is a lawsuit I would...
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Company wrote 0 public responses to the review from Dec 06.
1.0
#1416932
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I am writing to complain about my experiences with Thumbtack. For over a dozen years I enjoyed a very positive, lucrative experience with Thumbtack. I own and operate a mobile DJ business (now with a photobooth addition) and Thumbtack provided a substantial share of...
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Company wrote 0 private or public responses to the review from Dec 06.
1.0
I didn't like
  • Scammed me out of 2883 dollars
#1416419
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I have been a top pro for the last 2 years and sadly i must agree that thumbtack is a scam. I would be more than happy to join a class action suit just thinking of all the money i have paid them(thousands) vs the money i made from legit leads(hundreds...maybe), being a...
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Company wrote 0 public responses to the review from Dec 05.
#1415594
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Years ago we really kicked butt with thumbtack. Quotes were at most $5 or so. I am still listed in the top 4 in our category.. after not even doing a single thumbtack job in 2018. We were #1 from 2015-17 In spite of being the top dog, in ‘17 I had enough with...
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Company wrote 0 private or public responses to the review from Dec 02.
1.1
#1413002
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I was charged 27.00 dollars when the client choose me on Thumbtack. I wasn't charging the gentleman but 150 for a 5 hour evening of bartending to begin with, plus an hour fifteen minute drive into Raleigh to his residence. Then yesterday he cancelled the event, wow...
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Company wrote 0 public responses to the review from Nov 29.
#1410330
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