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Thumbtack Reviews
You took my 50.43 !!!! You are a fake company and you are getting reported
User's recommendation: No never.
We were billed for these leads that are no good and do not fit our search criteria!
Fake Leads
- So good
- No customer service just text that dont resolve anything
- Selling your email address
- Fake leads they make money on
You charge me for two job I did not do and 1. You cancel the job and charge me 49.40 2. A job that was not confirm by client for 11.03 I was not inform on that not right to charge me
- Cleaning job
- Client leads
- Cons
- Irregular billing practices charges without notification
- Pay to quote fake jobs
- So the company charges you indiscriminately
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer Junior ReviewerTook my money and never finish the job
Nothing from them
User's recommendation: Never.
- Being scammed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer Junior ReviewerTook my money and never came back to finish the job
My account says business profile violates guidelines. I can't use my account
Can’t even get in contact with someone
User's recommendation: Don’t use.
Companies Similar to Thumbtack
Non existent customer service! Apparently everyone is “in training” according to the voice message one gets when calling customer service.
- Criteria used to bill based on client to pro messages
- Silently increasing higher and fees
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer- Rip off contractors and fake positive reviews
Complaint Regarding Service Hired via Thumbtack
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer2 minutes after posting this review I got an email stating my targeting was turned back on after I spent an hour this afternoon getting it turned off. This means they would start charging me for arbitrary leads again, so I removed my payment information from the platform until it’s resolved.
- Contracts are scammers
- Poor customer service and excuses
- I did not like the responses i got from potential clients
Robbed
User's recommendation: 100% no.
- I get jobs
- Leads
- Best leads
- Rip off
Terrible customer service
Customer service
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I set a weekly budget and they keep sending me leads about that budget. $50 more so far this week.
Also I block time off my calendar which they say that pros should do if they don't want leads but they keep charging me for leads anyways. Really unethical and no customer support.