Thumbtack Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Most Helpful
For all you Pros out there who have been taken for a ride. I am filing a class-action lawsuit today with my attorney. Whoever would like to join me please email me at copythatco@gmail.com. Let's sue the pants off of this scamming organization and try to save our small...
Read more
Thumbtack - 1 hour late, cleaners that showed up I didn't even recognize
Cleaner was late. Tried calling and texting with no reply. 1 hour later than scheduled appointment, a new set of cleaners I had never met showed up at the house. They said Vanessa, the woman I hired was on vacation. Vanessa never bothered to tell me she wouldn't be available to clean my house. I don't even know if these cleaners are legit............Vanessa won't be coming to clean my house again.......
Thumbtack - 38.50 for bad lead
Customers don’t know that if they replied to a quote it costs the contractor money. Thumbtack and the crook with no license is the only ones to make out good useing this service. Stay away from these greedy crooks. There the Trump of home improvement websites as they don’t refund a dime no matter what. Why isn’t the government protecting people anymore.
I've gotten some really good leads at first but now people aren't responding back and thumbtack is also sending leads out of my area.that I'm being charged for
Ive asked them why im being they said customer responded to me which is not true in each case.
A they charge different amounts for the same kind of leads for the same kind of job they duplicate the same charge if you don't catch it then you're going to pay for it they charge my credit card without authorizing they just put whatever amount they want you to charge...
Read more
Anonymous
Yes. What a pleasure to turn on this scam site and find out I paid $15.00 without my authorization. How do they determine btw how much they steal from us? Anyone figure that o...
What happened? Let me compare this to a Real Estate buyer. Bare with me here with this analogy. Thumbtack leads are like the 'kick the tire' home buyer. They have no intentions of buying your house. They have not been approved for a mortgage. They have no money. They...
Read more
Thumbtack - Payment issue
Office was closed unable to get in contact with anyone from there
Thumbtack - Request a review
Representative gave me instructions so that customer can update her account and so that her review can be featured on my profile.
Product
Thumbtack - Deactivated account
I had just made a brand new account when I was kicked off because I was told my account was linked to a stranger who apparently had some kind of background check issue . Completely odd and unfair to me . Makes no sense and they couldn’t help me whatsoever . They just tell you to bad . Worst ever I’ve never experienced any type of company that is this bad with customer service.
Thumbtack - Dumped off the platform for daring to protest their unreasonable review policy.
I tried to contact them and continue to try to contact them to remove a one star review from someone who didn’t hire me and I never worked for.
Left a $300 deposit to set up account the following week. Over the weekend I found thumbtack had thousands of 1 star reviews. Cancelled the set up Before the agreed date. They won’t refund the money. Horrible customer service. Stealing shouldn’t be a business plan.
Read more
StudiousRooster
Hi! Sorry, I have a question, how do you leave deposit on TT, when they are charging per lead, you just setup your budget, but do not deposit anything? are you sure you weren'...
Product
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Why does it seem these things go nowhere? They need go get sued out of business..and there is plenty of evidence. Getting leads for your business shouldn't feel like gambling....
please give me the information on the law suit since january i have been billed $259.69 in bid fees and have landed 2 jobs from thumbtack i can no longer talk to customer serv...