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The Man showed up, left for home depot, Never returned! BAD BUSINESS. Yet Moreira's Man didn't want 2 b overcharged, DUH! Check this Business out! Man came on time, said missing part. Left, this is two hours later, no show. Bad, bad Business procedures. Not...
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#1307418
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Thumbtack - Harassing employee

An employee of yours is trying to Force me to pay her $7000 cash for a job that she has not done, and after reading reviews on her. Seems she has done this to others as well in thumbtack
3.6
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#1306466
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Thumbtack - Thank you so much

With the wait time and beinging able to get a clear understand of the refund procress ive veen help and i love thumbtask. Thank you
4.9
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#1306173
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Thumbtack - Poor customer service

In times past they have been good but have went down hill, charging a lot for poor leads and not giving refunds.
#1305852
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Thumbtack - Bad they stolen money from people

The leads are mostly fake but they charge you a ton of money the leads are misrepresented
1.0
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I didn't like
  • Customer service not delivering after lead was bad
  • Fake leads to expensive for nothing
  • Whole crooked business model
#1305772
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They've changed their service. Used to cost me $2-3 to contact customers for a $75 job. Now costs me $35-$50 for a $75 job. Um, are you kidding me?! I worked super hard and now made no money because I didn't know the system changed. Contacted customer service. No...
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#1305721
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We have been with you for over 2 years and suddenly they wanted to do background checks and unfortunately on one of our websites we had the name of our dispatcher wrongly spelled and we could not do a back ground check on somebody that does not exist , however the...
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4.6
#1305630
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Thumbtack - Run run run away from this company

It’s all in writing with them
1.0
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
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Service Scheduling
Staff
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Turnaround Time
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Value for money
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Website
#1305554
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I might be quitting Thumbtack soon. I quit Home Advisor when it used to be called Service Magic because of their arrogance, never giving redress to customer complaints. Then I joined Home Advisor and found out it was just the same poor lead referral with a new name...
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#1305526
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They seem to be charging for generated responses. Also charging you for services you didn’t request. I set a budget and they purposely went over the budget without contacting me when it evidently states in their contact they have to contact you before they go over your...
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#1305458
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