Thumbtack Reviews and Complaints
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Most Helpful
For all you Pros out there who have been taken for a ride. I am filing a class-action lawsuit today with my attorney. Whoever would like to join me please email me at copythatco@gmail.com. Let's sue the pants off of this scamming organization and try to save our small...
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Thumbtack - 38.50 for bad lead
Customers don’t know that if they replied to a quote it costs the contractor money. Thumbtack and the crook with no license is the only ones to make out good useing this service. Stay away from these greedy crooks. There the Trump of home improvement websites as they don’t refund a dime no matter what. Why isn’t the government protecting people anymore.
I've gotten some really good leads at first but now people aren't responding back and thumbtack is also sending leads out of my area.that I'm being charged for
Ive asked them why im being they said customer responded to me which is not true in each case.
A they charge different amounts for the same kind of leads for the same kind of job they duplicate the same charge if you don't catch it then you're going to pay for it they charge my credit card without authorizing they just put whatever amount they want you to charge...
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Anonymous
Yes. What a pleasure to turn on this scam site and find out I paid $15.00 without my authorization. How do they determine btw how much they steal from us? Anyone figure that o...
What happened? Let me compare this to a Real Estate buyer. Bare with me here with this analogy. Thumbtack leads are like the 'kick the tire' home buyer. They have no intentions of buying your house. They have not been approved for a mortgage. They have no money. They...
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Thumbtack - Payment issue
Office was closed unable to get in contact with anyone from there
Thumbtack - Request a review
Representative gave me instructions so that customer can update her account and so that her review can be featured on my profile.
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Thumbtack - Deactivated account
I had just made a brand new account when I was kicked off because I was told my account was linked to a stranger who apparently had some kind of background check issue . Completely odd and unfair to me . Makes no sense and they couldn’t help me whatsoever . They just tell you to bad . Worst ever I’ve never experienced any type of company that is this bad with customer service.
Thumbtack - Dumped off the platform for daring to protest their unreasonable review policy.
I tried to contact them and continue to try to contact them to remove a one star review from someone who didn’t hire me and I never worked for.
Left a $300 deposit to set up account the following week. Over the weekend I found thumbtack had thousands of 1 star reviews. Cancelled the set up Before the agreed date. They won’t refund the money. Horrible customer service. Stealing shouldn’t be a business plan.
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StudiousRooster
Hi! Sorry, I have a question, how do you leave deposit on TT, when they are charging per lead, you just setup your budget, but do not deposit anything? are you sure you weren'...
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Changes were made to my Thumbtack account with out my consent. The change to the settings was causation for $600 to be charged to my credit card. I have reached out to Thumbtack and they take ownership of nothing. I am reviewing my options for a legal remedy including...
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StudiousRooster
OMG, I don't think that's legal hat they do!!! How did this happen? are you Pro on TT? I am a pro there and don't want that to happen to me!!
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Why does it seem these things go nowhere? They need go get sued out of business..and there is plenty of evidence. Getting leads for your business shouldn't feel like gambling....
please give me the information on the law suit since january i have been billed $259.69 in bid fees and have landed 2 jobs from thumbtack i can no longer talk to customer serv...