Thumbtack

I am repeatedly getting charged for one way transfers- which we do not offer, never have, never will. My preferences have always stated that we need to charge at least 3 hours minimum.

When I follow the process to deny the job and request refunds- at least half the time I am denied refunds. This is unethical, unprofessional and illegal.

I have spent several thousand dollars per year on legitamite Thumbtack leads since 2019 and deserve this serious issue is rectified immediately by upper management. I will not purchase any more Thumbtack leads until then.

The phone was answered (or picked up ) but no one was there . Ian trying to get a refund for shoddy computer service he gave me an estimate to fix and update my computer for $164 which was fine I expected it to be more .

The final cost was $569and he had to take my computer with him after being here for more than 6 hours . This happened on December 5 2025 and now its December 27 2025 and I still have no computer and out $569 I want my money back you can look at the text messages I had sent him today

I have used my account twice, following their rules, but my account was disabled, no explanation! I'm a consumer and take good care of my property, so I don't need handyman services regularly.

Without email access to the site, I cannot even contact support. I think I was disabled because I'm not generating revenue frequently for them.

If you want a company that will be there when you need them, look for another company other than Thumbtack. The way they treat customers is sickening and privileged, greedy capitalism with no interest in providing a valuable service if they can't 20X ROI you in the process.

Yes, I live in a mobile home. I have two bathrooms affected.

There was water damage underneath both toilets. I need the floors to be replaced and then the water went up the walls in the back of one toilet and then the water went up and the main bathroom up the two walls and then part of another wall and I do need the floor reconstructed in both bathrooms and wallpaper

I just signed up yesterday and received a lead. The first thing I noticed when I first accepted the lead was that the amount was set for $21.00.

After accepting, it changed from $21.00 to $31.00 to $41.00. I went to support and explained this. The rep pretty much said if I didn't have screenshots then I had no proof and couldn't help me.

While working with the client, my account was deactivated, and now the client thinks I'm a scammer. There is no one to fix this over the weekend; this makes things worse.

Come and finish the work they started. Make the work I paid for complete and fix the problem I paid for.

They never asked for accurate information. I don't believe my call achieved its purpose! I wanted to change a review to excellent for Marvin Flooring Specialist.

Please don't use this app. This is a legal scam website that makes you accept their policy to legally scam you.

I think all CO should recognize that AI aka Bot is not for everyone. We should have alternatives. IJS

I'm being overcharged and there's no one to speak to about my issues. They show messages that you do not have access to that you're being charged for, but the only way to see the message is when you check what you were charged for.

However, you also can't respond to it. I don't see how and why there would be a charge, especially if I declined the job.

They send you fake leads and charge your card freely. They sent me two fake leads for jobs.

I dont even do in or out of my service area and they charged my courage $75. I am leaving my bank after over 15 years of business because they allowed such a blatant scam to happen.

It's a joke; they don't value anyone. I need my money.

This is theft. I changed it in my settings that I do not want to keep paying to play for nothing.

I booked a service and it shouldve been $30 and instead $67 came out of my account. I need to talk with someone.