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1.0

Good business for Thumbtack, bad for professional and bad for customer. I bid 25 or so opportunities and came to one conclusion.

Thumbtack makes professionals work a lowest price commodity. Thumbtack perpetuates the lowest price, lowest quality model. Unless you have 10 perfect reviews you don't stand a chance and the only way to get your toe in the door is to give away services to try and get reviews. Not only did I get no work, I didn't even get a phone call on my free offerings.

And again I submitted lots of $1.00 bids with my telephone number and email. I didn't even get one interview. I even guaranteed my work.

I am afraid this looks like a skunk and smells like a skunk. NO BID!

Reason of review: Not as described/ advertised.

Monetary Loss: $100.

Preferred solution: Full refund.

Thumbtack Pros: Idea.

Thumbtack Cons: Results.

Location: Laurel, Maryland

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Guest

Free? I bet your work was terrible.

Guest

Giant rip-off alert! I thought it was just me and my personal experience, but many professional photographers have warned me that Thumbtack is a scam.

There is no way to determine if the people who have asked for quotes are real people or some desk jockey in India getting paid $0.30 per hour to create scam customers. I HAVE NEVER GOTTEN A SINGLE, SOLITARY SALE FROM THUMBTACK IN OVER ONE YEAR!!

Hoa Kxh

It can be intimidating for a customer to hire a stranger online to help them with a service. This is why we always encourage professionals to fill out their profiles and show customers who they are.

If the customer receives a quote that is free or $1, it can seem too good to be true and suspicious to them.

We want to help all customers connect with the pros that are right for them. There are many different customers that use our site with different needs and budgets. One of the best things about our site is that you can pick and choose which requests you want to quote on and who you want to worth with.

We want to help you make the most out of the time and money you're spending when you quote. Please give us a call at 1-800-343-1710 so we can look into your account and give you personalized tips.

We're here for you.

- Sarah

Guest
reply icon Replying to comment of Hoa Kxh

Profiles aren't the problem, Thumbtack is. The tips I got were completely useless.

Guest
reply icon Replying to comment of Hoa Kxh

Yeah "personalized tips" from thumbtack employees who zero experience running their own business. This company is such a pathetic joke.

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