I recently hired a "PRO" from Thumbtack to install a glass mosaic tiled shower. The tile job is completely unacceptable.
The grout lines and tile are so uneven that it hurts your eyes. I stopped them from completing the job once I walked into the bath and saw the butchered job they had done. When I contacted Thumbtack and submitted photos of this ridiculous tile job, they insisted their guarantee only covers damage to ones home caused by the contractor that he WAS NOT hired for. WHAT TYPE OF WORTHLESS "Guarantee" is that?
I will let the photos speak for themselves. It's been 1.5 months---I'm out over $2400 and I am still without a working shower in my guest bath.
Product or Service Mentioned: Tile Installation.
Reason of review: Bad quality.
Monetary Loss: $2450.
Preferred solution: Full refund for cost of tile, full refund for money given to contractor for supplies. I am also seeking additional funds to redemo the tile to start from scratch. I demo work was already complete before hired contractor began. .
I didn't like: Customer service resolution, Lost use of guest bathroom, Lost money, Thumbtack guarantee is useless.