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Hired Rogers tile from the Thumbtack site , what a mistake that was .I had 3 bathrooms, foyer and kitchen to retile .They started on July 15, 2017 and it started from there .

First they show and need to borrow tools from me because they came unprepared , its a good thing I was off work because Roger never wrote anything down during our meeting for our estimate . From the get go Roger constantly talked about how he wasn't any money and that the different sites ( Thumbtack , Angie's List ) were charging him to much money . During the hall bathroom remodel one of his workers scratched the brand new tub they had just installed and when Roger found out instead of saying we'll fix it no matter what his response was " what do you want me to do about it ". So I held back $ 500 dollars on the balance due until it was resolved and Roger didn't like that at all .

His guys finished the projects on September 18, 2017.

needless to say I haven't heard from him and he still hasn't fixed the scratched tub .WOULDN'T RECOMMEND HIM TO MY WORST ENEMY !!!

Review about: Rogers Tile Bathroom Remodeling.

Reason of review: Poor customer service.

Monetary Loss: $400.

Preferred solution: Full refund.

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Anonymous
#1398463

Thumbtack site doesn't qualify as credentials in my book.

Fault : consumer

Sympathy level : 0

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