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Original review updated by user Nov 02, 2021
Im a pro. And I have been trying to get a hold of someone ALL DAY regarding a preload charge that I didnt authorize.
The system keeps asking me to either follow a refund process (which did not apply to this type of credit) or write an email to them. Which I did but I still havent heard back from anyone.
Writing this review is my last resort. So frustrating!
Monetary Loss: $150.
Preferred solution: Full refund.
Thumbtack Pros: Convenient way of finding customers.
Thumbtack Cons: Too many payments, Hard to get help from a live customer service.
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