New Reviewer
1 comment
1.4

I am highly disappointed with this company. I get a deep sense of greed and lack of care for both the pro and the customer and being honest about how they do business.

I am constantly being charged for bad leads and they are extremely over priced considering the job details. I have attempted to request a refund multiple times with no success and they seem to avoid the fact that they are charging people for nothing. They have not taken into account travel expenses for the pro material cost and the actual estimate of the job.

It does not make sense to charge a pro $102 for a job that has the estimate of $115 that is absolutely absurd. I will be joining class action lawsuit against his company soon if things do not turn around.

User's recommendation: Don’t work with them ..

Monetary Loss: $500.

Preferred solution: Full refund.

Thumbtack Cons: Fake leads, Very difficult to get a refund, Conceal information regarding customer.

Location: Anaheim, California

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#2179171

Hi Eugene, we're sorry to hear your feedback. Lead pricing varies on several factors, as we take into consideration the size of the job, location, and the type of work being requested.

Please reach out to us directly with specifics about these leads, so that we can share detailed pricing feedback with the right team.

We'd be happy to provide direct assistance and insight into helping you become successful on the platform if you're ever interested in trying again. Thanks for taking the time to share with us so that we can continue to improve.

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