Exactly what I’m going through. They said check my email for their urgent email saying that if I didn’t do a background check within 24 hours my account would be deactivated.
I NEVER GOT AN EMAIL. I’m also concerned about their policy. It sounds like you can only pass if you’ve never been charged or convicted with anything at all... now, I can understand something Ike theft, burglary, a crime against a person to raise a flag.
But if I remain deactivated due to traffic convictions, I’m getting a lawyer. I have 134 reviews and have worked through them for 3 years now.
I have a 5 star rating as well. I’m BEYOND irritated with this.
Product or Service Mentioned: Thumbtack Customer Care.
Reason of review: Poor customer service.