Contact Thumbtack Customer Service
Thumbtack Phone Numbers and Emails
Toll-Free Number:
-
(800) 948-2034
Customer Service:
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(855) 663-9023Pro
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(866) 501-5809
Thumbtack Emails:
Contact Information
Thumbtack Website:
Thumbtack Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
12936 S. Frontrunner Blvd, Ste 500
Draper, UT 84020
How Good is Thumbtack's Customer Service?
Summary of Thumbtack Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Thumbtack?
Account Question:
- “Why is my account deactivated”
- “I cant get into my account”
- “Account deactivated”
Payments and Charges Question:
- “Need to stop payments”
- “Unauthorized charges”
- “Issues with payment”
Request for Information Question:
- “Question's”
- “Assistance”
- “I have questions”
Refund Question:
- “A refund for two leads whom had invalid numbers to contact I am Construction $75 refund”
- “Refund”
- “Refund payments”
Activation/ Cancellation Question:
- “Regarding to activate my account”
- “Thumbtack deactivated account”
- “Trying to reactivate an account”
Staff Question:
- “In home services”
- “Review of service denied”
- “Customer service please”
Product/ Service Question:
- “To ask a review be eliminated. Same day I found my sister died. Work hadn’t been done. Got confused. Have hear nothing from Mia who said she would call me back.”
- “I hired a supposed licensed electrician to do work in my home. He charged me licensed electrician rates. City of Columbus Ohio contractor board, and he is NOT licensed. I paid him $175, (including a NEW outlet that I had purchased previously) !”
- “To work as an independent electrician by”
Website/ Application Question:
- “Setting up Pro site having troubles”
- “App issues”
- “I’m having problems with the site”
Employment Question:
- “, unable to set my job preference”
- “Unsure how I get paid”
- “Job preferences doesn't match charges.”
Cards Question:
- “Charging my card when not using the app”
- “Helpwith card”
- “Charging my card”
Shipping and Delivery Question:
- “Need to have 2 pieces furniture picked up and delivered”
- “I have not gotten my money”
- “Where is my appt.”
Return/ Replace Question:
- “Need to change account information”
- Check history, change my review
- “Change account”
Other Question:
- “Joining”
- “My house cleaner didn't show up today”
- “I would like to talk to a person”
About
Thumbtack is a service that connects people with the best local professionals for any project on their list. How does it work? Simply answer a few questions about what you need done and in no time, you'll receive up to five free quotes from qualified and available professionals in your area. Compare prices, ratings, and reviews, then pick the pro that's right for you. It's that easy. We love local businesses! Thumbtack is proud to support more than 200,000 small businesses and independent professionals in cities all over the United States.
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