Reviews and Complaints
I was called plenty of times to sign up as soon as I signed up and chose a package and added money to my profile I was never called again I have called customer service number of times
User's recommendation: Do not add money on to the account.
- Dont know
- Scamming people
- Good liar
Crooked company I’ve tried to stop my account and change my account I keep getting billed and I don’t even USE Thumbtack!
To much to writeumbtack
User's recommendation: don't do it ..you lose money in long run.
No costumer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourVerified Reviewer New Reviewer
No human available via phone
Thumbtack licensed pro
- Dont back up pros
- Minimal verification of customers identities
- So the company charges you indiscriminately
Poor and NO customer service.
User's recommendation: Do NOT USE THIS COMPANY.
I want to talk to a HUMAN BEING
No one cares about my needs no one contacted me
- Site is a joke
- Opened leads that never responded were still money lost
- Idea is great
- Clients that hired me
- Payments for bad leads
- Unlicensed professionals bidding on jobs
User's recommendation: Don’t use it.
One cannot communicate w thumbtack by ANY MEANS
User's recommendation: Don’t go to thumbtack, zero customer service.
Pro used and how situation was handled.
User's recommendation: Don’t use unless you read all the reviews in detail.
Cannot reach support. Recording. No response to text emails while my leads remain locked. What is wrong with this company?
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.