Filter by rating
filters
State:
Show
City:
Show
Product:
Show
I was kind out of $4000 dollars from one of these thumbtack pro people now he I was kind out of $4000 dollars from one of these thumbtack pro people now he took his Name of thumbtack
I hired ascencio construction to replace my floor in my condo came he seemed really honest I was really impressed with him I trusted him he gave me a contract and asked for $4000 so he could get the material and pay some of these people ahead of time so I gave it to...
Read more
1.0
#1554021

Thumbtack - AC Qualified

I haven't seen a way to contact the company other then a short window of time after the job is supposedly completed. I doubt the guy servicing my Hvac unit was qualified or at least charged for work and pieces he never used. The unit still needs servicing after two visits from this crook.
1.7
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
I liked
  • When i knew what the worker did
I didn't like
  • When the worker took matters into his own hands
#1553096
Show

Thumbtack - Didnt keep appointment or call twice

Tried to call the repair person when he didnt show up second time! Voicemail full No other number Second time this person did not show up for the appointment to do tv installation He and this company are total flakes Dont use them Bad deal Accelerated av is the service co or lack there of
1.0
Details
Customer service
Warranty
I didn't like
  • Hires people who are unreliable accelerated av service
#1552775
Show
Notwithstanding other questionable policies and modi operandi of Thumbtack, the willful discriminatory practice towards duly licensed multiple times background checked people, like me, is nothing less then a biased inequitable and prejudicial method of obtaining data...
Read more
1.0
#1551270
Angry I had $400 in credit that I could use for leads. I am a massage therapist and they allow unlicensed people to promote massage services on their platform. They obviously don't care if the provider is licensed or not as long as they get the money from them. I...
Read more
StudiousRooster
StudiousRooster

I totally understand, I am a cosmetologist in FL and you have to have license here to practice but there are bunch of pros on TT without licenses!! That's not even legal!!! Qu...

1.0
#1549854

Thumbtack - Paid for a lead and the client never responded

I paid for a lead for Antonio N. The client never responded. I called your customer service to get a phone number or forwarding information 20 days ago. There’s no recourse. Can you help me to contact Antonio N.?
#1546924
Show

Thumbtack needs better customer car!

I promoted my self and was charged for fake leads, the last 2 where no where near me. They take from the poor! When I finally got a text from customers service, she treated me like I was an idiot. Who in their right mind would drive 60 miles for $60? She told me it’s not her fault somebody outside my area reached out to me... poor poor poor customer service
3.7
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
#1545031
Show
Thumbtack.com is good at taking your money for no service provided. Commonly known as stealing. Cole Brittner is an employee . He can’t name his bosses. A company that hides the names of employees is just there to rip people off. Embarrassed I didn’t notice the 80% 1...
Read more
Anonymous
Anonymous

Yes fake customer like fake news all my customer looks like fake names the people that pro not look like no licenses all fake don’t work waste of money

1.0
#1544954

Thumbtack - Got screwed by lead fee I never authorized.

I had been getting leads to see if wanted and I declined given didn’t have money as a startup. Today they automatically charge me $60 for a lead I didn’t accept because it was a “perfect match” over an hour away. Struggling to get started and screwed out of $60 and overdraft fees. So many more honest lead companies out there. Stay far away
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
#1544774
Show
Why am I being billed for clients they did not request a quote? I cannot afford that! I did not authorize that!
Read more
Anonymous
Anonymous

I was just billed for a lead I never accepted. As a startup the $60 and overdraft fees really hurt. There are much better more honest lead services out there.

1.0
#1543909