Thumbtack Reviews and Complaints
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
Billing | Thumbtack review from Germantown, Maryland
They are charging me 55.00 and I didn’t get anything’s
Review
Reason of review
Problems with payment
Not recommeded due to wrong information disseminated | Thumbtack review
I am a Piano Teacher in PA. Within 24 hours of signed up for Thumbtack, I received 30 requests for Singing and Guitar lessons -- none for piano -- from CA, NY, AR, NJ, OH, FL, VA, Seattle, and D.C. Thumbtack has not responded to my request to unsubscribe. Patricia Rossi Review
Pros
- Lots of information
Reason of review
Pricing issue
Preferred solution
Full refund
Tags
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer service is horrible | Thumbtack review
I had a customer who was very irrational. They posted a false review to harass us and when I offered proof of our terms agreed upon Thumbtack refused on two occasions to investigate the defamation against my business even when I offered proof and even explained they can request certain items from the customer as proof. First i was told i could submit the information. Then i was told that thumbtack won't even look at the proof of the defamation to my business.
Review
Service
Thumbtack Review Listing
Cons
- Deceptive salesmen
- Feeling of powerlessness over my speech
- Customer service and fraudulent emails
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
Can't log in | Thumbtack review from Collingswood, New Jersey
Can’t connect with clients through app
Review
Service
Thumbtack Leads
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I gave them plenty of occasions to fix the lie. They let a client (probably a scammer or fake account) tell about my business. He left a 1-star review after he lied about hiring me He said he "hired" me, and he never did, I never got paid I never even knew his name I...
View full review
Review
Service
Thumbtack Leads
Reason of review
Poor customer service
Sales | Thumbtack review
The worst service response I have ever received from any app. If this issue is t resolved I will never use your service and will use all media outlets to strongly discourage others for my reasons and your policy ineptness.
Review
Reason of review
Bad quality
Preferred solution
I want my name deleted, no
Leo and wife | Thumbtack review
Leo and his wife did a wonderful job installing my crown Moulding price reasonable and very friendly. So happy to have met them. I give them 5 stars
Review
Pros
- Wide range of choices
Reason of review
Good customer service
I started with Thumbtack when they first opened and they were so responsive to issues and you could call Travis in San Francisco and get an issue resolved. They had Pros from different sectors and trades come in and discuss how to make the system better and actually...
View full review
Review
Service
Thumbtack Leads
Cons
- Lost a lot of money
- Fake leads to expensive for nothing
- High cost of quoting
Reason of review
Not as described/ advertised
I have experienced the same ripoffs. | Thumbtack review from Las Vegas, Nevada
Therefore, I changed my debit card so I can’t get screwed over again.
Review
Service
Thumbtack Leads
Beware | Thumbtack review from Columbus, Ohio
This company is a joke. They charge you for every email that you get from people when the majority of such do not even turn into jobs. Add to that, they hide their customer service phone number and when you actually find it, you reach someone who can barely speak English in the Philippines. 
Review
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
they are the worst customer service is really dumb I would sue them as well lots of fake leads and scammers and they don't care they take the money sometimes refund sometimes not sometimes scam rate you 1 start and they don't do *** to remove the fake review