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Billing | Thumbtack review from Germantown, Maryland

They are charging me 55.00 and I didn’t get anything’s
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Review
#1709322 Review #1709322 is a subjective opinion of poster.
Reason of review
Problems with payment

Not recommeded due to wrong information disseminated | Thumbtack review

Sad I am a Piano Teacher in PA. Within 24 hours of signed up for Thumbtack, I received 30 requests for Singing and Guitar lessons -- none for piano -- from CA, NY, AR, NJ, OH, FL, VA, Seattle, and D.C. Thumbtack has not responded to my request to unsubscribe. Patricia Rossi Sad
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Review
#1707782 Review #1707782 is a subjective opinion of poster.
Pros
  • Lots of information
Reason of review
Pricing issue
Preferred solution
Full refund
Tags
  • Thumbtack Complaint

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer service is horrible | Thumbtack review

1.8
Details
Customer service is horrible - Thumbtack review
I had a customer who was very irrational. They posted a false review to harass us and when I offered proof of our terms agreed upon Thumbtack refused on two occasions to investigate the defamation against my business even when I offered proof and even explained they can request certain items from the customer as proof. First i was told i could submit the information. Then i was told that thumbtack won't even look at the proof of the defamation to my business.
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Review
#1707478 Review #1707478 is a subjective opinion of poster.
Service
Thumbtack Review Listing
Cons
  • Deceptive salesmen
  • Feeling of powerlessness over my speech
  • Customer service and fraudulent emails
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • False Leads

Can't log in | Thumbtack review from Collingswood, New Jersey

Can’t connect with clients through app
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Review
#1704799 Review #1704799 is a subjective opinion of poster.
Service
Thumbtack Leads

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.3
Details
I gave them plenty of occasions to fix the lie. They let a client (probably a scammer or fake account) tell about my business. He left a 1-star review after he lied about hiring me He said he "hired" me, and he never did, I never got paid I never even knew his name I...
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Review
#1702469 Review #1702469 is a subjective opinion of poster.
Service
Thumbtack Leads
Reason of review
Poor customer service

Sales | Thumbtack review

1.0
Details
The worst service response I have ever received from any app. If this issue is t resolved I will never use your service and will use all media outlets to strongly discourage others for my reasons and your policy ineptness.
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Review
#1700671 Review #1700671 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
I want my name deleted, no

Leo and wife | Thumbtack review

5.0
Details
Leo and his wife did a wonderful job installing my crown Moulding price reasonable and very friendly. So happy to have met them. I give them 5 stars
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Review
#1699396 Review #1699396 is a subjective opinion of poster.
Pros
  • Wide range of choices
Reason of review
Good customer service
1.0
Details
I started with Thumbtack when they first opened and they were so responsive to issues and you could call Travis in San Francisco and get an issue resolved. They had Pros from different sectors and trades come in and discuss how to make the system better and actually...
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1 comment
Aislinn
#1773710

they are the worst customer service is really dumb I would sue them as well lots of fake leads and scammers and they don't care they take the money sometimes refund sometimes not sometimes scam rate you 1 start and they don't do *** to remove the fake review

Review
#1699254 Review #1699254 is a subjective opinion of poster.
Service
Thumbtack Leads
Cons
  • Lost a lot of money
  • Fake leads to expensive for nothing
  • High cost of quoting
Reason of review
Not as described/ advertised

I have experienced the same ripoffs. | Thumbtack review from Las Vegas, Nevada

Therefore, I changed my debit card so I can’t get screwed over again.
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Review
#1699248 Review #1699248 is a subjective opinion of poster.
Service
Thumbtack Leads

Beware | Thumbtack review from Columbus, Ohio

1.0
Details
This company is a joke. They charge you for every email that you get from people when the majority of such do not even turn into jobs. Add to that, they hide their customer service phone number and when you actually find it, you reach someone who can barely speak English in the Philippines. Angry
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Review
#1694329 Review #1694329 is a subjective opinion of poster.