Troy Palmer did a job for me in a Ft. Worth suburb.
He was nice and respectful, but I never had his full focus. He always split my work with someone else instead of just focusing on my job. I posted that and I must have angered him because in a response he said he built my chimney box for free. To have 3 small areas of eaves, fascia and trim replaced, caulked and painted, adding a kickboard (8'-1x6), replacing a shed door with a $62 interior door, and building the chimney box was $660.
I provided the paint. I don't call that free. I also asked him for "after" photos of the chimney box as I am 67 and not climbing on roofs these days. Never got them.
Plus the shed door was standing open yesterday morning and I discovered the guy trimmed 1/2" off the 30" door to accommodate the hinges (set flush) instead of insetting them and then he had to shim the striker plate with a nut so the latch would shut. There is this giant gap around the door.
I tried to respond to his comment privately and also to Thumbtack, but once you have posted a review, Thumbtack won't even let you respond privately to the contractor or to them because you have already posted a review. I will NOT be using him or Thumtack again.
TXbets wrote the review because of bad quality at Thumbtack and attached photo s. Reviewer claimed that he or she lost $100 and wants Thumbtack to have the product delivered.
The most disappointing in user's experience was will never use again, poor workmanship on door and not able to respond to contractors response or to them. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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