Customer service this is really irritating. Ive contacted your texting service several times with no results.
Ive tried calling every number that Thumbtack has and it just pushes you to a recording which you then cannot even attempt to get a real person. Your system is *** for customers that use your site. My site is in active because I have two unpaid jobs that were sent to me in January. I have a $45 limit per week and you guys made two attempts at just pro rating the amount of the job to make my $45.
Thats not good business. I like Thumbtack my customers like Thumbtack but presently I am not happy with this process. I am losing business continuously I have several clients that Ive worked with in the past that use Thumbtack and they say they cant even get on my site. Whats up I expect a call back 248-789-**** Angies list calls me daily I dont want to use that I want to use Thumbtack I expect a call now!
I am not happy.
This is gone on for weeks now. Your customer service phone number is not a phone number for customers but it is an automated crock of ***
Location: Detroit, Michigan
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