I have been using Thumbtack for about 3 months, have spent probably $ 300.00 in credits, and am starting to think the whole thing is a SCAM.
Sure, I have gotten a few legitimate customers, but I seriously doubt the authenticity of some of these "requests"...more like ginning-up contractors to spend their money quoting on non-existent work.
I personally have sent out quotes for $1 asking the customer to contact me about the job for a more detailed quote...and I get NOTHING...no response...no calls...no emails...NOTHING.
Sent out a quote to cut a lawn for $10 the other day...NO RESPONSE.
Contractors that use Thumbtack should have their credits refunded if they don't get hired...and contractors should also have a way to check these "jobs" for authenticity. Customers should have to provide a phone number so that the contractor has the option of a follow-up call...and also to check-up on the "reality" of the situation.
THIS. IS. A. FRAUDULENT. SCAM.
This person wrote the review because of not as described at Thumbtack. Reviewer claimed that he or she wants Thumbtack to read this review and look into the issue (if any).
The most disappointing in user's experience was unfair exploited prices to submit bids, fraudulent customers and leads and no direct contact info after i purchase leed. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.