I have been using Thumbtack for about 3 months, have spent probably $ 300.00 in credits, and am starting to think the whole thing is a SCAM.
Sure, I have gotten a few legitimate customers, but I seriously doubt the authenticity of some of these "requests"...more like ginning-up contractors to spend their money quoting on non-existent work.
I personally have sent out quotes for $1 asking the customer to contact me about the job for a more detailed quote...and I get NOTHING...no response...no calls...no emails...NOTHING.
Sent out a quote to cut a lawn for $10 the other day...NO RESPONSE.
Contractors that use Thumbtack should have their credits refunded if they don't get hired...and contractors should also have a way to check these "jobs" for authenticity. Customers should have to provide a phone number so that the contractor has the option of a follow-up call...and also to check-up on the "reality" of the situation.
THIS. IS. A. FRAUDULENT. SCAM.
Product or Service Mentioned: Thumbtack Leads.
Reason of review: Not as described/ advertised.
Thumbtack Cons: Unfair exploited prices to submit bids, Fraudulent customers and leads, No direct contact info after i purchase leed.
Location: Haines City, Florida