Their new system.....charge the customers crazy amount to leads that someone responds to. This is not confirmed business just someone that responds to your lead.......I see a photographer got charged $45.
I got charges almost ten dollars and almost 18 dollars for two pet sitting leads.....one asked me if I charged $25 for a week or pet sitting or per time.......obviously not a serious lead....$25 a week of pet sitting......that one cost me almost $18.
I don't know who thought up this system, but I am going to my credit card to fight the charges and quitting working with Thumbtack. This is bizarre practices.......good way to lose customers.....
Product or Service Mentioned: Thumbtack Leads.
Reason of review: Pricing issue.