Thumbtack
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Holland, MichiganCan not Unsubscribe
User's recommendation: Be careful!
Account deactivated
Preferred solution: To activate my account and get real paying leads
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYour guy is harassing me and threatening me
He was rude and disrespectful at first but my husband spoke with him and he was polite after that. He did not finish the work, he refused to do a walkthrough with us but demanding that I Zelle him the balance owed.
I had to text him pictures and kept asking when he would finish the work. I told him if he didnt finish the work I will have to pay someone else to finish the job. He told me to stop harassing him, get someone else to finish the job and be reasonable with the deductions. I got estimates and deducted from the balance and mailed him the finale payment Now he is harassing me and now threatening me.
My husband called him and he cursed out my husband.
Please call me at (310) 714-****. Thank you
Bambi Casey
Preferred solution: For him to stop harassing me and stop threatening me.
Me cobraron una cantidad de 52.77 y no asecte ese cargo
- Me regresen mi dinero
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Portland, MaineBeyond disappointed..
Reactivating account
Can't login
User's recommendation: Thumbtack is not using live agents to help you anymore ! Only a repeating automated assistant that is on repeat status! N agents never text you
Do NOT use this landscaper! You will be ripped off and left with a sloppy, incomplete job.
Preferred solution: Refund $600 of $1,100 paid for an incomplete and sloppy job.
User's recommendation: RUN in the opposite direction!
Because Thumbtackis charged me some leads that I didn't accept
Faraway lead paying
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Baltimore, MarylandCancel service request
User's recommendation: Find a more customer friendly service
Refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tampa, FloridaLead fees cost too much
User's recommendation: Don’t waste your time and money on Thumbtack
Can't login
User's recommendation: Thumbtack support is no longer using live agents
Hired a contractor from Thumb Tack and they did a horrible job plus ruin my existing pool stamped concrete deck, they want me to chase the contractor down because they can’t find them
User's recommendation: PLEASE beware they let any contractors on their site, when something goes wrong as it did with my service they can no longer find the contractor and expect me to chase them down
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