Reviews and Complaints
User's recommendation: Make sure you talk with someone in customer service.
Thumbtack licensed pro
- Forced into payment of services not rendered
- Dont back up pros
- Bad company policies
Poor and NO customer service.
User's recommendation: Do NOT USE THIS COMPANY.
I want to talk to a HUMAN BEING
No one cares about my needs no one contacted me
This person donated to support our platform.Supporter New Reviewer
Swept under the rug
Thumbtack dropped the ball
- Opened leads that never responded were still money lost
- Site is a joke
- Clients that hired me
- Idea is great
- Payments for bad leads
- Unlicensed professionals bidding on jobs
User's recommendation: Don’t use it.
My account isn't showing up
Need to talk to customer service.
User's recommendation: Please do not use this platform or you will lose your money.
- No live phone support
- Will rip you off giving fake leads
- Having my money taken and not getting the product
One cannot communicate w thumbtack by ANY MEANS
User's recommendation: Don’t go to thumbtack, zero customer service.
User's recommendation: Don’t go with them. Bad service.
Pro used and how situation was handled.
User's recommendation: Don’t use unless you read all the reviews in detail.
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