Thumbtack
Reviews and Complaints
So called professionals have created leaks in my bathroom and my living room. I paid a total of $1650 for this headache. 2 jobs, repair bathroom floor, ruined from leaks. Put in one room HVAC. Thru t.
Contacted supposed contractor through thumbtack. Fix floor in bathroom and install HVAC.
2 men came, late. The contractor stated when I called to see why he hadn't shown up that he got a nasty text from me cancelling. Never happened. Floor nice however sink leaking profusely, this was why I needed new flooring in the first place, leaking, only never the sink.
Contractor left job early left assistant to finish. Then assistant came the next day, yesterday and not only didn't fix leak which had damaged my electrical appliances under it but possibly made it worse. I put rags under sink, just in case and sure enough rags are dripping wet. Installed HVAC said wouldn't leak after I stated that it probably needed to be vented outside to drain the water from it.
Well, guess what it's leaked as well. It almost hit all of my kitchen and living room sockets to include my flat screen TV. Thumbtack has 4.7 stars on Google play, but when you look at actual reviews they really have maybe 2 stars, maybe.
IDK what to do. $1600 plus not down the drain, on my flooring.
User's recommendation: Do not use thumbtack.
No way to contact your company for service?????
User's recommendation: Do t even try cslling this company!!
Trying to cancel appointment
- Communication with owner
Preferred solution: Cancel appointment
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDownhill after buyout!
- Its a branch of your companys seo tree
- Dead end leads that no show and you wont get refunded for
- High priced leads
- Purchased by angis
User's recommendation: Stay away
Pot service and theft
- Looks good
- It is a scam
Preferred solution: Full refund
User's recommendation: Cancel you account
Account deactivated for no reason
- Worthless
- Worthless company
Preferred solution: Full refund
User's recommendation: Do not use this company their a rip off
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerRefund
Preferred solution: Full refund
User's recommendation: Do your research first
Refund
Preferred solution: Full refund
User's recommendation: Run far away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount
- Good leads
- Deactivated account for no reason
- Customer service
Preferred solution: Get my account recovered after I paid to get leads
Not honest
User's recommendation: He should not be in Thumbtack.
I keep on calling different numbers and none are working this is very unprofessional
- Good in the beginning before it went downhill
- No one answers my calls to resolve this matter
Preferred solution: I need for you all to send me some more leads and re-embers me for the leads that I never got and was charged for them.
User's recommendation: At this point I’ve recommended 7 family members and 8 friends and they are all having similar issues at this point if nothing is resolved I will not recommend anyone anymore this is really crazy I’ve been trying to get ahold of someone for almost a month now and nothing has been resolved I would greatly appreciate if a live agent contracts me at your earliest convenience thanks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Morganton, North CarolinaResolved: Help me!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThere’s no way to talk to a live person I am not get your app to communicate. I have a 1pm pickup at my home today and do not know if they are coming because I cannot communicate with anyone
- No communication
Preferred solution: Be able to talk to a live person. Not by app
Estoy tratando de comunicarme con la empresa y siempre me responde la computadora que están cerrados
Preferred solution: Una explicación
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause it's says I have payment due that I don't
Preferred solution: Unblock my account
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म jio mart क सव परडकट क size और refund methode स पर तरह सतषट नह ह। यह ज कर ऐस लग म और मर पस फस गय। म इसस अचछ myntra क service क मनत ह।