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Used thumbtack who referred a service provider to us, this provider gave us an estimate we agreed to and we signed a contract and paid a deposit, as work progressed we talked about additional work which he added to the original contract, no new contract, added new...
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#1404396
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Thumbtack - Not to good

Thumbtack did not screen one of their pros and he was able to rip us off for 1000 dollars. His card said licenced and insured but he was not. We have had nothing but problems. We are seniors and feel thumbtack should compensate us. If they had screened this pro he Would not have been hired by us
#1404250
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First I went to bid on a Photo Booth gig.It was one of your not a perfect fit ones. I could make it work so when I went to bid on it the charge was 39.00 plus. That is totally outrageous price to quote on a 495.00 4 hour booth. Your prices to give quotes are way out of...
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2.9
I liked
  • Before instant match
  • Way thing were when they first started
I didn't like
  • Cost of quotes
#1401661
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Thumbtack - Contractor stole money

Paid Contractor and he never came back.
#1401281
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Thumbtack - Confused on new fees

I’m not pissed...yet! Why do you folks make is so miserable & difficult to talk directly with. If you want my payment and continued business, ya need to call me directly to discuss my confusion with the new fee structure .
#1401259
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Thumbtack is desperate to make money

Thumbtack is desperate to make money
Im a vendor who has been with thumbtacky for 2 yrs and they have been reaching lately for the charges. This pic is a screen shot and its says basically that im booked they charged me and then said oh no your not booked . Then said no to refund.
1.3
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
#1400961
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I am a thumbtack Pro

Yes I want to report Thumbtack customer that contacted me his name is Scott Edwards he gave me a lot of information that was incorrect the address he gave me was not correct it was it abandoned property I just want to make sure that I don't pay for these kinds of leads which I believe is scam
#1400960
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For at least a week now it won't let me send any quotes I have called and talked to several Representatives we came to the conclusion the last time that maybe it was my card because of the prepaid card and it says you can't use a prepaid card so I have just put a new...
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1.5
#1400904
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Thumbtack - Billing

I have had around 4 to 5 charges on Automatic job requests on jobs 20 people or less. When you look at my profile/ Setting i do not have this checked off as a service guest amount that i provide. But yet i got charged for the Request on these small jobs. Would you first Reimburse my account for these charges and secondly correct this, so i do not get charged for smaller evets. Thank you, Michael Alcantar 7602735924
#1400527
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This company will charge the "pros" whenever they can. I customer recently mistakenly replied to my quote. She wanted a job on a particular date and wrote that on her request. She replied to my quote saying "When is your availability?" Seeing her mistake, she then...
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#1400306
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