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I am writing to complain about my experiences with Thumbtack. For over a dozen years I enjoyed a very positive, lucrative experience with Thumbtack. I own and operate a mobile DJ business (now with a photobooth addition) and Thumbtack provided a substantial share of...
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1.0
I didn't like
  • Scammed me out of 2883 dollars
#1416419
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I have been a top pro for the last 2 years and sadly i must agree that thumbtack is a scam. I would be more than happy to join a class action suit just thinking of all the money i have paid them(thousands) vs the money i made from legit leads(hundreds...maybe), being a...
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#1415594
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Years ago we really kicked butt with thumbtack. Quotes were at most $5 or so. I am still listed in the top 4 in our category.. after not even doing a single thumbtack job in 2018. We were #1 from 2015-17 In spite of being the top dog, in ‘17 I had enough with...
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1.1
#1413002
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I was charged 27.00 dollars when the client choose me on Thumbtack. I wasn't charging the gentleman but 150 for a 5 hour evening of bartending to begin with, plus an hour fifteen minute drive into Raleigh to his residence. Then yesterday he cancelled the event, wow...
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#1410330
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Attention Roofing Contractors among others. Please read as the information that you will see below is the problem that you will encounter when working with THUMBTACK these days here in Houston, TX. Thumbtack used to be a VERY VALUABLE SITE for all of us contractors and...
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1.5
#1409404
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I have not heard back from Thumbtack are you guys growing that big that you can’t respond or call back the the pros who are paying your salaries . I need you Thumbtack to correct things on my profile , I have reviews that need to be place on reviews and I have a review...
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#1409067
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Thumbtack - Refund

Your gotta refund for over $200
#1408418
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Customer did not pay because he said the pools were not clear. We went out there every damn day for 2 weeks and we finally found out he was doubling the shock after we left and his dad was turning off the equipment at night. Even when we showed him professional books...
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#1407249
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Thumbtack - Do not use this company

Thumbtack are circumventing the law. And partnering customers with unlicensed people who are more often than not. Not insured or bonded. This is against CA law. I hope the authorities catch onto this quick and do something about it
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
#1406952
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I have used Thumbtack for approximately 4 years. They started out great. I did dislike the fact that they made changes to the portal seemingly every two weeks. Recently, they allowed over 8 contractors to bid on 1 lead. YES, they let 8 to 10 contractors bid on 1 lead....
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1.0
#1404594
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