New Reviewer

These guys are scammers!

I'm a professional has a reputable business with 2 shop/retail locations. I submit lowball competitive rates to the several quotes that I'm sent from Thumbtack. For the past 3 months on every request I asks the hirer for additional info, in which mostly is basic stuff like "what brand is the computer", what "color cords" etc., and I have NEVER got one response with the basic responses nor have I ever been hired from Thumbtack. SCAm site that are taking honest hard earned money from professionals. This place needs to be shutdown and all pros who don't make money should be refunded. I believe a class action suit should be explorer!
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1 comment
#935379

How about prosecuting for wire fraud?! You know it's coming!

ID
#568393 Review #568393 is a subjective opinion of poster.
Location
Eugene, Oregon
Reason of review
Feel cheated and scammed
Preferred solution
Let the company propose a solution

Some Testimonies are fraudulent

I was advertised thumbtack and i received a testimony from a person that I never contracted to do an event for. When I called about the testimony, thumbtack said anyone anywhere can put up a testimony with out using the service. they said, there was nothing they could do about this issue. Testimonies on thumbtack should only be from Thumbtacks own clients. This way they can actually supervise that it is a honest testimony. Also, I placed several bids on "gigs" never heard back from the "prospective client". When I asked for additional questions for more info needed, I never heard back from the client.
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ID
#566986 Review #566986 is a subjective opinion of poster.
Location
Manasquan, New Jersey
Reason of review
Not as described/ advertised

Review about Positive Experience from Springfield, Massachusetts

I have to say thank you to image floors great work you guys were very clean with your work again thanks
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ID
#566951 Review #566951 is a subjective opinion of poster.
Location
Springfield, Massachusetts
New Reviewer

Job Site Review

Worst 'job site' EVER. NOTHING about these people is real. 99% sure the responses I received were Thumbtack employees, not real people needing services. Only time I got real amount of 'job offers' was after I sent an email about how fake I believe this whole situation to be. HOW DARE YOU PEOPLE treat us like this????!!!
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ID
#566661 Review #566661 is a subjective opinion of poster.
Location
Paso Robles, California
Reason of review
Poor customer service
New Reviewer

Thumbtack Leads Review

Been with thumbtack for months! Only time I got any amount if leads. ...which were dead ends, was after I complained that I felt I was being duped. Truly HATE this scam site. How dare you guts do this go people? ?!
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ID
#566658 Review #566658 is a subjective opinion of poster.
Location
Paso Robles, California
Service
Thumbtack Leads
Reason of review
Poor customer service

Review from Forest Park, Georgia

I signed up for thumbtack a couple days ago and I received to messages from clients who needed services done but thumbtack wants me to pay 25 dollars to respond to the potential clients and put a credit card on file. That's the dumbest thing I ever came across in my life. Why would I pay to send a message? If that's the case, they should just have you pay when registering for the site so you know what you're getting into and not getting your hopes up to receive clients
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2 comments
#913463

Yea I had the same issue except they wanted $40. There ***! I'm not paying anything!!!

#912454

Did not see my first post. We got scammed at thumbtack too.

We listed at sidejobr.com. They were listed on this website but they took it down.

Not sure why but try them out. Got a great site

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ID
#566655 Review #566655 is a subjective opinion of poster.
Location
Forest Park, Georgia

Thumbtack Leads Review

Complete scam! Professional Photographer that is competitive and thought it would be s nice way to get leads during the slower time if year. $12 for wedding quotes no response very sad why are they still in business I think I'll start my own
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ID
#566630 Review #566630 is a subjective opinion of poster.
Location
Boise, Idaho
Service
Thumbtack Leads
Reason of review
Problems with payment

Spa Repair Review

Needed service for my spa. Contacted the business or individual that was sent to me he came twice then after i gave him some money he never came back to complete the job. After several texts and calls i gave up and took a loss
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ID
#566239 Review #566239 is a subjective opinion of poster.
Location
Los Angeles, California
Reason of review
Poor customer service
New Reviewer
I had a negative experience with this provider with Thumbtack and I gave a 1 star negative review to the trainer. The trainer immediately contacted me and asked me to take the review down. I was also contacted by Thumbtack support about the issue. I spoke to support...
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5 comments
#1350156

HUH, SO POSTING A NEGATIVE REVIEW ON THUMBTACK IS ...... Yet ANOTHER Waste of TIME?!!!!!!!

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ID
#566091 Review #566091 is a subjective opinion of poster.
Location
Dallas, Texas
Product
Thumbtack Website
Cons
  • No accountability
  • No results
Reason of review
Poor customer service

Doors Review

Brothers doors and window took half of my money for a down payment. Said it would be two weeks. Two months later they won't return my calls. Looks like we're headed to court and thumbtack will be involved! Our project is in Deerfield beach fla.
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ID
#566030 Review #566030 is a subjective opinion of poster.
Location
Bel Air North, Maryland
Reason of review
Problem with delivery

Thumbtack - Hiring Process Review from Redondo Beach, California

I am a professional and despites my best efforts I never get picked for the jobs. I've talked to one of your representatives and she looked over my resume and told me if she were looking for a CPR/First Aid instructor she would definitely use me. You see I am a former Firefighter and a current Paramedic with over 30 years of experience. This is not teaching in a classroom although I have classroom experience also. This is actual real life experience gleaned in the street. I know emergency medicine and I know how to teach. Anyway my point is I find it curious that in all my attempts to procure business I have had no calls and no return emails. I'm beginning to think Thumbtack is a scam and you guys are taking honest professionals for a ride. If this isn't a hoax, have one of your reps call me and explain your process. Here is my contact information: Ron Calloway, EMT-P 708.420.2568 Dealcloser80@***.com
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ID
#565645 Review #565645 is a subjective opinion of poster.
Location
Redondo Beach, California
Reason of review
Not as described/ advertised
I am a consumer that tried to use Thumbtack to hire services twice.Both experinces were horrible. The first one an "Electrician" that charged me $1800 and took a month to finish, his work failed 2 weeks later and turned out to be a fire hazard that I had to pay...
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2 comments
#940835

Sorry that you had such a bad experience! I believe it's stories like yours that have jaded thumbtack for the REAL businesses which choose to sign on with them.

I have invested a lot of money receiving " leads " from them and have yet to be hired which is why I was checking the complaints section. Wow is all I can say!

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ID
#565123 Review #565123 is a subjective opinion of poster.
Location
Miami Beach, Florida
Service
Thumbtack Leads
Pros
  • Dangerous
Cons
  • No vetting of contractors
  • Safety concerns
Reason of review
Not as described/ advertised
Preferred solution
I want others to know so it does not happen to them.
New Reviewer
I joined Thumbtack as a professional and started submitting quotes. I got one legitimate lead within two weeks but the price of my material was too high for the customer. That's life. I continued to submit quotes for several months afterward and have received nothing,...
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8 comments
#1230750

Liar liar pants on fire...

You probably work for them because customer service has absolutely jack *** to do with getting a quote.

I get tons of business OUTSIDE of Thumbtack yet none while using their services?

***.

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ID
#564603 Review #564603 is a subjective opinion of poster.
Location
Monroeville, Pennsylvania
Service
Thumbtack Leads
Pros
  • Idea
Cons
  • No accountability
  • Lost money
  • No results
Reason of review
Not as described/ advertised
Loss
$350
Preferred solution
Let the company propose a solution

Background Check Review

Awful experience. Very unprofessional and even rude people. Over priced services. Obviously no background checks or anything.
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ID
#564194 Review #564194 is a subjective opinion of poster.
Location
Overland Park, Kansas
Reason of review
Poor customer service

Thumbtack - Employee Dismissal Review from Houston, Texas

Basically I notified my employer that another company offered me more money..which is a sister company under the same corparate office...so I requested a transfer... so today I was called in by vice president, HR , plant management manager....they terminated me and told me I was free to go now to another company....basically I was let go for requesting a trans... never put a two week notice or told them I was gonna quit...I feel it was wrong and would really need professional advice on what steps to take..
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2 comments
#905504

Um, no do not claim unemployment. You tried to use the other offer as leverage to get a transfer, you were told to F.O.

So go to the other job. This is not wrongful termination.

#905496

You can Claim unemployment Benefits for wrongful termination. the company will have to file a disclaim to the unemployment offices for their reason "WHY" they fired you?(stealing, vandalism, destruction of property, Quitting for reasons other than battery,sexual assault or harassment in the work place are not grounds for unemployment benifits.) if they don't file with in a time limit usually 14 days you can get a few months unemployment at 270$ week.

Otherwise lesson learned keep your personal information Private, do NOT tell co workers, friends, Facebook, Twitter, or Family about your next career moves. Talk to managers that know you well for that new position in their office. Get them to pull strings. Have them talk to VP' and HR for you to get you moved to their team and have managers complete the transfer.

Do not ever tell an employer you found a new job for more money and DO NOT EVER put your 2 weeks in unless you have in writing from the other employer your start date. Sorry but there really isnt much you can do. I was fired/laid off because of jealous managers feeling threatened that I would take their positions. I was told to go on on Medical leave by my employer, the company then dismembered my Team i was managing and told me I do not have a position or a team left when I wanted to come back.

I am sorry but this is how people act and make decisions when they don't have a business degree or just complete ***.

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ID
#560273 Review #560273 is a subjective opinion of poster.
Location
Houston, Texas