Thumbtack
Reviews and Complaints
Limited information
We've had some pretty good success with Thumbtack. We've made more money that we've spent with them on quotes, but I send a lot of quotes out that seem to go nowhere. I'd love to see feedback from the customers as to why they went with a different company.
I don't mind not getting jobs, that is part of business. However I'm concerned that often I'm paying money to send quotes to people that aren't really interested in the first place.
I've seen instances where other area photographers have submitted requests to Thumbtack to see what others in the area are charging for similar services.
We had one instance where it seemed like some guy just wanted to see our boudoir portfolio. After talking with him, it became clear he wasn't interested in paying money, just looking for others private images.
Thumbtack Leads Review
Bad contractor
I used Thumbtack to find a contractor for painting, and replacing damage facial boards, and replacing my roof. The contractor claimed that my home was painted and repaired and asked for more money.
When I got home I inspected my home and the little work that he did was what a 2 year old would do. I asked the contractor meet me about the poor work, he said ok. The next day the contractor never came. I have to call him many times before he would call back.
He finally said the work was unacceptable and would take care of it. That was the last day I was able to talk to him. He never came back and would not provide me with an itemized bill for the work. I called Thumbtack for help with the contractor that the advertised on their web site.
I talked to two of their reps and explained my problem, both said that it was impossible to Vet all the contractors. So what the means is that if they sign up and pay Thumbtack will allow them to use their site. I would note recommend this site to find a contractor.
I have been taken for a lot of money with no help from Thumbtack to recover my losses!!!
- Bad contractor
Thumbtack Quote Review from New York, New York
Thumbtack SCAM!
Other Product Review
SCAM!
- Fake jobs
- Bait and switch
- No results
Preferred solution: Full refund
Thumbtack - Leads Review from Las Vegas, Nevada
Bad for consumers and vendors alike
Preferred solution: Let the company propose a solution
Thumbtack - Leads Review from Lewis Center, Ohio
Thumbtack is a ripoff
It's a bottomless money pit!
Thumbtack Leads Review
2 Malicious Slanderous Client Reviews and I was deleted without proper consideration
- Customer service
- Market integrity team
Preferred solution: Let the company propose a solution
Thumbtack Occupying 4 - 6 Irrelevant First Page Search Results On Google???
- Forcing vendor to place one way link
- Search engine spam
- Fake leads
Preferred solution: Google penalties!
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I have only been on Thumbtack since Sept. but I have more work than I can do by myself now.
Thumbtack works if you work with it and contact your customers, send quotes that interest your client so they want to call you.
Send pics of your work and invite client to meet with you.
Thumbtack works when you work too.
The situation you mention about the customer and the boudoir photographs sounds concerning. This is something we'd like the get the details about.
You're welcome to call us at 1-800-343-1710.
I also recommend calling so we can submit the feedback you have about our site to the product team, like your suggestion about asking for customer feedback and making it available to professionals.
We'd appreciate hearing any other suggestions you think of and having the opportunity to help you with your concerns.
- Sarah