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2.1 Based on 592 reviews
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  • Customers like
    • Concept 31
    • Idea 16
    • Customer service 14
  • Customers don't like
    • Waste of time 39
    • No accountability 37
    • No results 34

I had one minor problem but it wasn't thumbtak it was false advertising on the part of someone using their site. So I used thumbtak again and had spectacular results. I would and plan to use them again when the need arises.

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I recently joined Thumbtack and get a lot of requests from people who need a life coach. However, the people have either not opened their quotes or "changed their minds". I'm curious as to find out if anyone really has used Thumbtack to find a life coach? Additionally, are their any pros who have gotten work and done a good job. I really like the site but trying to determined if it is worth my time or whether Thumbtack is scamming me. Like... Read more

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  • From mobile
  • 2 days ago
  • #926716

Hey would like to get a HUGH THANKS TO JP OUR DJ FOR OUR SURPRISE B-DAY PARTY..IF YOUR LOOKING FOR A DJ CALL JP

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  • From mobile
  • 2 days ago
  • #926531

I called customer service and waited 20 min no answer and I called back same thing. Anyway thumbtack should change some of the policy about quoting, credits, and for their customers who are looking for pros

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  • From mobile
  • 2 days ago
  • #926336

I am a reputable contractor using this service and while we received jobs to quote we never received one job and quoted more than not. It costs us every time we quote even if the customer does not hire you and it's not cheap. It seems most customers just want a quote and not to hire.Very disappointed.

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I had a plumber from thumbtack. It took him over a month to fix the faucet. The very first day he comes with no tools, the next day he comes with the wrong tools, then he comes with the right tools but thinks he is too smart for his own good. Despite repeatedly telling him to make sure he orders the right part he didn't listen. He orders a part which is totally wrong blames the company for sending him the wrong part despite I giving him the part... Read more

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  • From mobile
  • 2 days ago
  • #926145

Signed up for a a lawn mowing quote and now get over 100 spam emails a day. I know it's Thumbtack because of the name I used. I'm livid..

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Do yourself a favor and do not hire Aaron Hayes from Camden-Wyoming, DE. I asked him to trim trees that hang in my yard. I especially made it clear that one tree in particular I wanted every limb that hangs over in my yard trimmed. This tree is constantly dropping stuff in my yard and pool. The homeowner does not take care of her yard and she had no problem with me trimming her tree. Aaron did not do as I asked. Instead he did what he wanted. He... Read more

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SO...my husband is out of town dealing with a family emergency, right in the middle of a remodel. I contacted a contractor on Thumbtack, he spoke with my husband and quoted him $350.00 to hang 2 doors...I heard him quote my husband with my own ears and also confirmed this amount with my husband. As the contractor was leaving, he said he would be back to do the job and it would be $450.00. I said, you just told my husband $350.00! He said, NO,... Read more

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Aaron addais and his crew cut our grass today excellent job i recommend him to anyone looking for good service and great work. .thank u aaron

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As someone who has used thumbtack to hire contractors, I am NOT at all impressed. Thumbtack comes up in a search for various services, very close to the top, with headings like "The 10 best ________ in your area" (fill in the blank with the service I was searching for). So far, I have gotten: 33.3% no response from anyone 66.6% ONE quote only, and from someone who was less than a top professional (certainly not one of the 10 best in my area). In... Read more

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I think they are good at getting you to sign up with promises of support and the initial set up great.Got a couple jobs and then I as all people know you get that one special one as all people know in the buisness world.It would have been fine had it just been a less than perfect review but this customer was bullying and border line slanderous and it was out there for everyone to see and I noticed that now our leads were not even reviewing our... Read more

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Cannot recommend this site, put in a request for concrete hauling, and now I have people calling saying they have an appointment with me or they're coming to pick up when I haven't even talked to them. One person has called me over 10 times in one day and still calling 2 weeks later. Will never use this nightmare site again.

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This is Patrick Rawls. Karen Cox and Randy Cox. worked many hrs on your computer. I have all text messages where you authorize me to buy computer parts for the last computer. You have the right to sit there and call me thief. I got nothing on the last computer. I took your computer apart working on it. You expect me to fix it on how you treated me. I said you have motherboard problem. I asked you multiple times I would like you to pay for the... Read more

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There is no possible way Thumbtack is legit. I have been a handyman for 20 years. I bought a bunch of credits and replied to every post in my area. And never heard back from a real person. Although i did hear back from a job. Then never heard anything back. 2 weeks later i received the same message word for word. They are just taking hard workers money. Scam.

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