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2.1 Based on 552 reviews
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  • Customers like
    • Concept 31
    • Idea 16
    • Customer service 14
  • Customers don't like
    • Waste of time 39
    • No accountability 37
    • No results 34

I too receive such requests at multiple levels all times of the day and night I tried to turn notifications off that didn't help and now I'm about to delete my account. I've paid over $1000 through the years and have received several calls but at the rate requests are coming in that I'm answering and paying for is not good business nor profitable for anyone like me who is trying to use this to extend my services. I think it may be a scam. The... Read more

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Disgrace for offering "leads" in my profession. Anyone with an e-mail can sign up as a professional. For the leads I try to get, Thumbtack charges almost $24 and gives hardly any information on the lead. In the corporate speaking industry, there are many factors that come into play. For example, the type of event, specific theme (to see if it's a match for your program offerings), company info, etc. Being part of numerous bureaus, every lead we... Read more

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I have responded to at least 25 bid requests and never, not once, been hired or even received a reply from anyone. I'd have better luck walking the street with a sandwich board on my back. Then there's the customers that want a 20+ page web site, with CMS, new photography, and commerce for $200. That's just not a worthwhile venture. Also, Thumbtack suggests you include reviews of your work. Huh? How do I include reviews if no one hires me? The... Read more

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I have tried "unsubscribing from this company. I unsubscribe 6 times, contact their phone number who said to try it one more time changing the notifications. I've done this 7 times now. Then I contacted them and still, to no avail have they removed me. I sent them a text is still NOTHING. I am happy to report that we have retained legal council who advised me to send them a text demanding I be removed. Legally in the State of Arizona, our... Read more

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  • From mobile
  • 17 hours ago
  • #909459

Millennium Construction out of Rome, NY was absolutely THE WORST in both price and customer service! They claim to be contractors / engineers but the business is fronted by a former Roto Rooter employee who painted a name on his truck! If you want to see your money go down the drain hire them. The guy is clearly delusional.

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We signed up for quotes we got people to respond and met us at the job site. Upon meeting we were always told they aren't licensed but "I GOT A GUY". We wasted 10 hrs over the last 2 weeks meeting with people who were never licensed from this site. This really bothered us, we put in the time and we know workers bid for this job and none were licensed. They go as far as pretending to shuffle with their clip board for a license that is not the one... Read more

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  • From mobile
  • 20 hours ago
  • #909344

I had a birthday party on August 27th 2016 and I had Derrick the D J from Thumbtack what a professional and great man who really knows his music everyone enjoyed him very professional and polite I think he enjoyed himself as much as I did on my birthday

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Hi. I'm one of the "pros" that sees the other side of your request. Their commercial claims I was vetted but no such thing occurred. In fact I signed up for three professions in 6 minutes or less. The thing I don't like about it is not that I have to compete with 4 other pros, that part is fine; It's that I have to pay them just to bid whether or not I get the job. Some of those bids are very cheap or even free if there are no other "pros"... Read more

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This is not a warning for Thumbtack but is a warning that scammers are using Thumbtack to target professionals. I just had an experience where a "customer" accepted my bid, and wanted to move immediately to build a website for his restaurant. All kinds of red flags from the beginning of the process. He wanted to hire me before seeing my portfolio, he accepted my proposal practically before I sent it, he wanted me to use his private link to make... Read more

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I am a professional photographer with a great portfolio and years of experience and I have not had one response to any of the numerous (15 or 20) quotes I made on Thumbtack. I believe it's a bogus site and I don't think that any one ever gets any work. I don't think there is any verification that goes on to make sure those asking for quotes are serious clients. And I think their business model is set up just to make money for them. I would... Read more

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My initial contract with Thambtack contractor was good. However i had subsequent project using same contractor and he failed to respond and do the work properly. He defaulted to giving lame excuses for his failure to perform. He has been fully paid yet my work remains undone.

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Is this a scam company. I starting putting my info down to have a job done but when I came to the terms I did not agree to the terms and I looked else where. Than they had contractors send quotes and ask me to notify them if I did not want the contractors services. No problem except you have to accept the terms in order to notify them. I looked to see how to contact Thumbtack but there is only a suggestion box. The emails come in with do not... Read more

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The information people send is real vague. You get the same exact work description with just different names. If you do have someone answer you and want a quote they are phony addresses and if you respond you lose your credits. IF YOU ARE A CONTRACTOR IT IS A WASTE OF MONEY. USE YOUR MONEY TO PUT AN ADD IN A LOCAL NEWSPAPER. I do tile installation and have used for 2 months and had no legitimate leads or jobs. It is free for customers, if they... Read more

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Thumbtack is a joke. All they are looking to fo id collect your email and sell it to others BOGUS!

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I gave them alot of my customers email s,then realized it was a pay for leads.I immediately canceled and told them Not to contact them and they did it anyway.

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